Req #: 238783

Department: SCHOOL OF DENTISTRY

Job Location Detail: 100% Telework

Posting Date: 09/20/2024

Closing Info: Open Until Filled

Salary: $8,100 - $9,450 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The School of Dentistry has an outstanding opportunity for a Systems Administrator to join their team.

The School of Dentistry information technology team supports and advances the use of immerging technology in the clinical, academic, administrative and research areas of the school. We collaborate in a fast-paced intellectually challenging environment and advance the IT mission by encouraging new innovative ideas and solutions. It is important to us that all of our employees to feel valued, respected and included. Thus, we are very committed to the principles of diversity, equity, and inclusion. This collaborative style helps us to utilize a team oriented approach as we work together to delight our patients.

The Systems Administrator role is to ensure the security, stability and integrity of the I.T. systems infrastructure at the School of Dentistry. This is achieved by leading the planning, designing, implementation, and maintenance of the administrative, clinical, and research technology infrastructure. Managing infrastructure compliance, data backup procedures, hardware integration, software upgrades, and disaster recovery initiatives.

The Systems Administrator is the lead person managing the architecture, installation, monitoring, maintenance, and optimization of all SoD administrative and clinical systems - axiUm, MiPACS, Dolphin, etc. The person will also be responsible for documenting and over-seeing all policies and procedures relating to the operations and support in the environment. The person also has expertise in the maintenance of the Oracle platform that underpins the axiUm system. This position supports the Dean, faculty, staff and students by establishing and managing a secure, HIPAA-compliant infrastructure and computing environment.

DUTIES AND RESPONSIBILITIES

• Perform server systems analysis, architecture and design

• Design and manage SoD’s delegated Active Directory NetID OU including Group Policy management

• Configure and update server systems

• Manage file, print, IIS, MS SQL, Oracle, Sophos AV, Remote Desktop/App services

• Author scripts and code used in the automated maintenance of the School's IT systems

• Manage the School's cloud infrastructure located in Microsoft Azure, and within UW-IT's private cloud

• Proactively manage, monitor, maintain, and document all systems

• Project management and support responsibilities

• Create, manage, and maintain system documentation in conjunction with other infrastructure and operations team members

• Liaison with vendors and other IT support team and end users

• Manage system risk assessments, author components of the I.T. security plan, disaster recovery plan and business continuity plan.

• Resolve incidents and problems effectively

• Support technical elements of business continuity planning

• Operations and Maintenance of clinical systems platforms (axiUm, MiPACS, and other 2D and 3D imaging systems), including development and training environments

• Ensure compliance with HIPAA on all clinical systems

• Act as the subject matter expert / highest level of escalation of all technical issues in the School

• Manage and continuously improve IT security measures within the School and perform remediations based on risk assessment results.

• Authentication and identity management

• Manage School of Dentistry IP subnets and DNS entries

• Lead Network, Server, and other infrastructure-based projects

• Audit activities on servers containing PHI.

• Will coach and mentor the core infrastructure and operations support team.

• Will assist faculty, staff and students in the use of hardware and software.

• Coach, mentor and train infrastructure and operations team including the Technical Program Manager, Endpoint and Service Desk Administrator, and Service Desk Technicians. MINIMUM REQUIREMENTS

• Bachelor’s degree in computer science, information management, or closely related field, and 3+ years technical experience in systems administration. Equivalent experience may be substituted for degree. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS

• Experience in information technology working with the Microsoft platform client-server technologies.

• Progressive experience troubleshooting, maintenance-related programming, and production support.

• Progressive technical experience in designing, implementing and supporting critical, high-availability systems.

• Progressive of experience participating in or leading IT projects.

• Experience with large scale, complex systems. Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.