Job Description

The Total Rewards Manager, Health & Wellness is an individual contributor role that provides consulting support to internal groups, partnering with Human Resources (HR) Business Partners, Employee Resource Groups (ERGs), and business leaders to leverage total rewards programs in support of business priorities. The primary responsibilities include consulting and project management, partnering with the Benefits and Employee Experience Team for project and program support.

We are looking for a Total Rewards Manager that is an expert in Health & Wellness solutions with a progressive mindset and that can also bring a creative, inclusive, and innovative to support our employees.

A day in the life…

• Oversees administration and supports strategy of U.S. health and welfare programs including but not limited to Medical (both fully insured and self-funded), Dental, Vision and Ancillary group benefits. Supports and leads strategy of Healthy Mind & Body wellness initiatives

• Ensures that an inclusive and innovative mind set is forefront in our Health & Wellness strategy, problem solving and solutions

• Ensures programs remain market competitive, cost effective, inclusive, legally compliant, and aligned with our global reward/benefit philosophy and business needs

• Consults with HR and business leaders and internal client group(s) to understand short-term and long-term business priorities, and discuss ways in which total rewards programs can be leveraged to support these priorities

• Consults with Talent Acquisition Partners to gather, share and address benefits-related experience

• Maintains effective relationships with internal stakeholders, consultants, attorneys, and vendors regarding product and service quality and resolution of issues

• Advises and influences HR and business leaders on benefit program effectiveness, competitiveness, design, education, and communication

• Gathers input and leverages knowledge from Nordstrom ERGs

• Lead and manage cross-functional benefit-related projects, partnering with Benefits COE to deliver solutions which are consistent with our Pay & Benefits and Talent philosophies

• Partners with team to develop high-quality, fact-based recommendations and presentations to support client-related project work and benefits program design

• Partners with Benefits Manager, Sr Benefits Director, and Total Rewards VP to develop executive level benefits and communications

  You own this if you have…

• 7+ of employee benefits/HR experience

• Knowledge of technical and legal aspects of employee benefit programs with deep understanding of federal, local, state, and provincial benefit regulations

• Ability to interpret complex regulations and effectively understand and communicate the implications on strategy, plan operations or administration

• Strong depth and breadth of health plan knowledge, including plan design, strategy, operations, communication, engagement, governance, and compliance considerations

• Experience closely partnering with ERG’s and/or focus groups to support diverse communities, highly preferred

• Experience with wellness as it relates to social determinacy and/or creating innovative and inclusive plans, highly preferred

• Experience supporting a variety of programs that support mental wellness, gender affirming care, nutrition care, stress/emotional health, or language inclusion to engage employee population, highly preferred

• Experience presenting to and influencing senior leaders using data analytics that supports business objectives

• Experience working using Workday and Alight is a plus

• Strong collaborator and with the ability to influence leaders and stakeholders at all organizational levels

• Strong proactive problem solving, and analytical abilities

• Effective written, verbal, and interpersonal communication skills

• Flexibility and adaptability to respond to changing business needs

• Experience building trusting relationships with HR and business leaders

• Ability to consider issues from multiple perspectives, develop options, and present well-informed recommendations

• Organized approach to tracking, documenting, and delivering on multiple concurrent priorities

• Ability to handle sensitive and confidential information professionally and respectfully

• Ability to train, mentor and guide junior level positions

• Proficient in Microsoft Word, Outlook, and PowerPoint

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $103,500 - $175,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!