Job Information
Ohio Farmers Insurance Company Underwriting Practices and Quality Assurance Senior Consultant in Seville, Ohio
#LI-DNI The Underwriting Practices and Quality Assurance Senior Consultant performs underwriting file reviews on all account sizes including large, complex accounts. The role evaluates adherence to established underwriting policy, file quality, and underwriting decision-making, provides quality assurance support to business units by reviewing and analyzing business accounts. The role analyzes aggregate audit findings to support the development of underwriting policy and facilitates underwriting training and development programs. The role also leverages deep understanding of exposures and their relationship to premium as well as expertise with various rating plans, reinsurance, and pricing needs by class to effectively evaluate pricing adequacy of large complex accounts. Assists the Underwriting Practices and Quality Assurance Manager by ensuring the quality and integrity of automated and transactional underwriting decisions. Provides quality assurance support to the business units by conducting timely file reviews on all account sizes including large complex accounts in alignment with underwriting policy guidelines and procedures. Provides insights based on data and analysis gained through the collective file review results and participates in establishing, maintaining, and continuously improving underwriting policy. Conducts assessments of underwriting practices to ensure that they align with industry standards, regulations, and best practices. Assures adherence to underwriting policy and authority, including Methodology behaviors Leads calibration sessions with peers and other experts across the organization to ensure consistency in the file review process and continuous improvement in underwriting quality across the underwriting system. Communicates file review findings with region leaders, and underwriters. Reviews comments by underwriters to determine if adjustments to the file review are appropriate. Leverages expertise to support the creation and facilitation of underwriting training and development opportunities. Coaches experienced underwriters on complex accounts, mentors recently trained underwriters and collaborates on training content. Leads specialty audits as assigned and develops narrative reports with findings and recommendations, including Large Loss reports, Large Loss QA reports and Pricing Guide reviews. Utilizes quality assurance software to capture file review findings. Conducts administrative and maintenance duties on software and works with vendor to ensure appropriate functioning and to ensure updates are made as needed. Maintains and refines audit questionnaires in alignment with underwriting guidelines and to enhance the quality assurance process. Coordinates with Consulting Underwriters, Product Development Managers and key business unit representatives to implement and communicate changes to the questionnaires. Leads risk prequalification, underwriting rules, product eligibility, referral rules, and automated workflows. Provides underwriting guideline support to Product Development Managers. Leverages understanding of risk exposures and controls relationship to profitability, effectively monitors, modifies, and creates underwriting rules to drive profitability. Collaborates with Quality Assurance and Business Managers to understand business performance and trends. Partners with IT and other departments to develop and implement underwriting technology solutions that enhance accuracy, efficiency, and consistency in underwriting decisions. Location Hybrid defined as three or more days per week in the office. Behavioral Competencies Collaborates Communicates Effectively Customer Focus Decision Quality Nimble Learning 7+ years of Insurance Underwriting experience. Bachelor's degree in Finance, Accounting or Business or related experience and/or commensurate work experience. Foun