Job Description

The Billing Specialist is responsible for managing the billing process for fulfilled orders, ensuring that all invoices are accurately generated, documented, and sent to customers on time. This role collaborates closely with the fulfillment, logistics, and customer service teams to verify order completion, resolve billing discrepancies, and maintain a smooth invoicing process. The ideal candidate possesses strong attention to detail, excellent organizational skills, and a customer-focused approach to ensure timely and accurate invoicing.

Duties and Responsibilities

• Generate and process invoices for fulfilled customer orders, ensuring accuracy in pricing, discounts, and product details.

• Verify fulfillment details with the logistics and warehouse teams before finalizing invoices.

• Record and maintain billing and fulfillment information in the company’s accounting or ERP system.

• Address and resolve billing discrepancies or issues by communicating with customers and internal teams.

• Support customer inquiries related to billing, order fulfillment, and payments, providing prompt and professional assistance.

• Collaborate with the customer service team to ensure accurate customer account information, including updated billing addresses, payment terms, and contact details.

• Prepare regular reports on billing activities and outstanding balances to provide insights to management.

• Ensure compliance with company policies, industry standards, and applicable regulations in all billing activities.

• Assist with month-end and year-end billing and reconciliation processes.

Additional Skills & Qualifications

Education: High school diploma or equivalent; an associate’s degree in business, accounting, or a related field is preferred.

• Experience: 2+ years of experience in billing, invoicing, customer fulfillment, or accounts receivable.

• Skills:

• Excellent attention to detail and accuracy in billing and data entry.

• Proficiency with accounting software (e.g., SAP, QuickBooks, or similar ERP systems) and Microsoft Office, especially Excel.

• Strong organizational and time-management skills.

• Effective communication skills to liaise with internal teams and customers.

• Problem-solving skills for handling billing discrepancies and customer issues.

• Basic understanding of fulfillment and accounts receivable processes.

• Preferred Qualifications

• Experience in customer fulfillment, invoicing, or a related field.

• Familiarity with inventory and order management systems.

• Knowledge of applicable tax regulations and compliance requirements.

Pay and Benefits

The pay range for this position is $20.00 - $23.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sharonville,OH.

Application Deadline

This position will be accepting applications until Dec 31, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.