ABOUT SHERIDAN MEMORIAL HOSPITAL

At Sheridan Memorial Hospital, we are proud to be ranked in the top 13.6% of hospitals rated by the Centers for Medicare and Medicaid Services. We believe that our ability to deliver excellent healthcare begins with our people, and we are proud of our more than 850 skilled, experienced, and caring employees. We have over 100 providers who specialize in 25 areas of expertise. Our facility is state-of-the-art, and we are dedicated to providing outstanding patient-centered care. · Nestled at the foothills of the Big Horn Mountains in northern Wyoming, spectacular scenery and outdoor activities abound. Our hospital has the latest technology and equipment comparative to that of many larger facilities, and you will find our staff is friendly, compassionate, caring, and courteous. We focus on creating and nurturing a workplace that encourages, recognizes, and rewards individual effort and creativity. Leadership is responsive to changing modes of healthcare delivery and adapts accordingly. We value effective communication and honesty and believe teamwork based on mutual respect is key to success.

JOB SUMMARY

Responsib le for performing various administrative, secretarial and clerical duties. Assists with organizing and maintaining policies, procedures and regulatory standards. Assists in maintaining EMR. Is an independent worker, meeting the day-to-day needs of the Homecare/Hospice Department. Disseminates communication to multiple departments. Maintains office supplies. Willing to perform aides’ duties of personal care and palliative care, which might be given to convalescent, chronically ill, disabled, or terminally ill persons in their homes. Attempts in every possible way, in working with individuals and families, to assist them to assume responsibilities toward self-care. Helps the well family members to carry their share of the responsibilities and encourages the disabled member or terminally ill member to participate in the life of the family, in so far as able .

• Greets visitors, directs visitors appropriately; maintains the communication flow of the office.

• Prepares reports, memos, correspondence, meeting minutes, special projects, etc., for the Homecare/Hospice Manager.

• Reviews, edits, and proofreads all written materials.

• Answers the telephone in a professional manner; screens calls, takes messages, directs calls appropriately.

• May be called upon to type in final version, general correspondence, policies/procedures, and other types of memoranda, to a wide array of audience. Must be familiar with generally accepted formats for preparation of correspondence, have a good working knowledge of grammar, sentence structure, and punctuation to insure all correspondence is of a high quality.

• Assists in training of other staff or volunteer to the Reception desk to insure appropriate back up coverage for absences.

• Maintains supplies in the copy/work room, including copy and fax machines.

• Sorts, logs and distributes all incoming mail; identifies mail that needs immediate attention.

• Prepares financial reports; department activities, travel, business expenses, etc.

• Maintains an organized, efficient filing system.

• Orders supplies regularly. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.

• Interacts professionally with all visitors, within the department/office and with other departments.

• Demonstrates the ability to be flexible and organized during stressful situations.

• Demonstrates the ability to compile and organize data for annual departmental budgets.

• Able to pull together data from different sources for special projects; prepares reports.

• Actively participates in performance improvement and continuous quality improvement (CQI) activities.

• Communicates and supports the mission, ethics and goals of the facility, as well as the team building goals and change initiatives of Nursing Administration and Chief Financial Officer.

• Ability to flex hours for special projects.

• Accepts other duties as assigned.

• Provides clerical assistance as needed to department managers.

• POSITION QUALIFICATIONS Education / Experience / License and Certifications

• High school diploma or general equivalency diploma (GED), required.

• Additional Skills

• Ability to communicate in English, both verbally and in writing.

• Excellent interpersonal and customer service skills.

• Excellent presentation skills.

• Basic computer knowledge, including Word, spreadsheet, data entry, Microsoft Outlook e-mail and use of computerized calendar system.

• Knowledgeable of all local, state, federal laws and regulations, facility vendors, government healthcare plans and private payer health plans.

• Possess organizational, analytical and critical thinking skills.

• Ability to use all office equipment.

• Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.

  Pre-employment drug and alcohol screening is required.

  Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .