Summary Serves as the primary administrative member of the Medicine Service. Duties will entail oversight of administrative aspects of service operations and programs to include: personnel management, data gathering, analysis, tracking, trending and reporting, budget preparation and other fiscal duties including fund control point management and other expenditure tracking, interactions with veterans, writing reports and controlled correspondence and other duties as assigned. Responsibilities Duties include but not limited to: Program Management and Policy Implementation: As an Administrative Officer (AO), the incumbent serves as the key advisor to service leadership on the evaluation and the effectiveness of service programs and operations, personnel management, clinic access, scheduling and consult management. Incumbent designated by Service Chief as responsible official for all aspects of daily operations as required by the needs of the service line. The incumbent researches and investigates new or improved processes or practices for potential application to service operations. The incumbent analyzes new or proposed regulations to determine impact on operations and management and develops new or modified administrative program policies, regulations, goals or objectives to ensure compliance with regulations. Implements administrative policies and procedures for service-wide areas of responsibility. Proposes improvements to administrative directives and policies. Personnel Management: The incumbent provides position management advice and recommendations to SVAHCS managers throughout the facility including providing advice on the distribution of workload among positions and clinics, and the processes and steps needed to complete the work. S/he develops major proposals to create or refine existing processes within Service programs and clinics throughout SVAHCS with the purpose of meeting national performance measures and productivity targets and ensuring compliance with national regulations and directive(s) as well as spreading efficiency and effectiveness. The incumbent develops proposals to restructure Service program areas that require redistribution of significant portions of tasks or positions that are distinct but interrelated. The incumbent's organizational proposals involve extensive analysis prior to recommending significant changes. Analytical techniques are used to provide data to support recommendations. Ensures that performance ratings are submitted in a timely manner in accordance with regulatory guidelines. Performance Improvement and Quality Management: The incumbent conducts studies of organizational efficiency and productivity and recommends changes or improvements in organization, staffing, work methods and procedures in service programs and clinics. The incumbent performs management surveys to determine programmatic compliance with agency regulations, procedures, sound management practices, and effective utilization of staff. S/he analyzes management techniques, processes and styles for improving facility-wide organizational effectiveness in the Service. The incumbent analyzes individual clinics, programs, functions and organizations to determine whether the management systems in current use efficiently accomplish objectives sought and whether they provide controls necessary for sound operational management. Business and Strategic Planning: The incumbent provides leadership with independently developed data and objectively based information for making decisions on the administrative and programmatic aspects of operations and management and advises on potential benefits/uses of process improvement strategies to improve efficiency of programs. Performs budget execution functions to ensure that expenditures are consistent with budget formulation plans as the fiscal year progresses. Manages the overall supply needs, services, and material movement for the Service. Contract Management: The incumbent acts as a Contracting Officer Representative (COR) for the Service for multiple short and long-term contract(s). Prepares procurement requests, evaluate proposals for work, and serves as COR for procurement and a variety of complex contracts, while also maintaining procurement and contracting records. Represents the Service and the facility with respect to contract changes, adjustments, or settlements and assists with the resolution of contractor claims, delays or suspensions of work. Determines when contract termination is warranted and works to affect it. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 7:30am to 4:00pm, Monday thru Friday Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD12857-O and PD12856-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 and for a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Researches and investigates new or improved processes or practices for potential application to service operations, Analyzes new or proposed regulations to determine impact on operations and management and develops new or modified administrative program policies, regulations, goals or objectives to ensure compliance with regulations, Advises management officials, supervisors, and employees on the interpretation and application of a variety of human resources policies, practices and procedures including staffing, classification, employee relations, benefits, and related areas, Ensures VISN and facility wide strategic initiatives, performance measures and monitors are met relating to the delivery of health care (i.e. clinic wait times, clinic flow, care coordination, provider continuity, appointment availability, consult management) and all other aspects of efficient health care system operations, Based on general guidelines, develop analysis or audit formats related to clinic access, scheduling compliance and workload capture, for use by administrative officers and other operational officials throughout the Health Care System. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. Specialized Experience GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Researches and investigates new or improved processes or practices for potential application to service operations, Analyzes new or proposed regulations to determine impact on operations and management and develops new or modified administrative program policies, regulations, goals or objectives to ensure compliance with regulations, Advises management officials, supervisors, and employees on the interpretation and application of a variety of human resources policies, practices and procedures including staffing, classification, employee relations, benefits, and related areas, Ensures VISN and facility wide strategic initiatives, performance measures and monitors are met relating to the delivery of health care (i.e. clinic wait times, clinic flow, care coordination, provider continuity, appointment availability, consult management) and all other aspects of efficient health care system operations, Based on general guidelines, develop analysis or audit formats related to clinic access, scheduling compliance and workload capture, for use by administrative officers and other operational officials throughout the Health Care System, Implements administrative policies and procedures for service-wide areas of responsibility, Exercises human resources responsibility by initiating requests for recruitment, interviewing and selecting employees, complying with EEO objectives; planning and assigning work, and maintaining accurate and current position description/functional statements, Implements administrative policies and procedures for service-wide areas of responsibility. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or an LL.M. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond graduate level education (in excess of the first two years or 36 semester hours). You will be rated on the following Competencies for this position: Administration and Management Analysis and Problem Solving Communications Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical Requirements: Light lifting (under 15 lbs); Use of fingers; Specific visual requirement: Read typed Chapters; Ability to distinguish basic colors and shades of colors; Hearing (aid permitted). The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.