Description:

Perform transcription services.

Perform tasks as instructed by case manager. Examples include verification of appointments, process and distribute reports, complete demographic information on regulatory forms, process and distribute reports, request medical records and fax materials.

Notification phone calls as directed by case manager (i.e. reminder phone calls to consumer for medical appointments).

Enter referrals in ALARISWARE.

Release of Information form management directed by individual case managers.

Additional tasks assigned by supervisor.

Responsible for complying with IT security requirement and policies.

Responsible for safeguarding the company and/or related IT passwords.

Responsible for notifying the company of any IT security incidents per policy 16.0 Information Security Incident Management.

Preferred Skills & Qualifications:

2 years experience in administrative/office support role

1 year experience in healthcare/transcription

TEKsystems is hiring for customer service representatives to join our team in Bloomington. This role requires candidates to pick up equipment onsite in Bloomington then allows candidates to work from home. Candidates MUST be local

Description:

• Reps take between 50-70 calls/day (8-10/hour) from members who have questions regarding their current insurance plan.

• Questions often are regarding coverage, copayments, premium billing, network, premiums, deductibles, etc.

• They will allow people to work remotely after a day or so of training, but all candidates MUST be able to go work in the office at a moments notice.

Hours: 9:00am - 6:00pm , training 8:00am - 4:30pm Monday - Friday

Skills & Qualifications:

Candidates must be willing and able to work onsite.

1+ year of call center experience.

Ability to type 35+ WPM

High School Diploma

Candidates must have an ethernet internet connection and a private work area to be able to work from home.

Benefits:

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.