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Swagelok IT Business Analyst - Quote to Cash in Solon, Ohio

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging. 

Be Connected. Be Valued. Be You.

We hope you’ll consider joining our team.

Responsible for gathering business requirements and developing high-level approach to solution and services to fulfill those requirements on large departmental or mid-sized corporate projects. Act as primary liaison between line of business representatives and Information Services. Responsible for development of process maps, use cases and testing plans. Requires deep understanding of how the business operates as well as the software that enables business processes.

Essential Duties and Responsibilities:

  • Anticipates issues and problems and proactively defines risk mitigation measures.

  • Highly capable of developing communication plans with project stakeholders, sponsors and leadership and governing groups.

  • Possesses basic negotiating skills and exercises those skills in procurement of resources, negotiation of scope and process boundaries with the line of business.

  • Solves complex problems; takes a new perspective on existing solutions

  • Interprets customer needs, assesses requirements and identifies solutions to nonstandard requests

  • Works with the line of business to develop and document solution requirements, develops and coordinates test plans

  • Demonstrates ability to determine actual needs vs. expressed desires

  • Works on projects with significant resource requirements, risk and/or complexity

  • Balances costs and resources vs. scope and requirements for large and complex projects

  • Identifies and escalates issues to Project Manager after attempting to resolve with the line of business

  • Actively maintains a network of contacts/ colleagues across functional and geographic boundaries, sharing information, ideas and best practices

  • Recognizes value of collaboration and is able to effectively leverage different opinions and experiences to solve problems and accomplish tasks/goals, always working towards the task at hand

  • Contributes to the evolution and/or development of Swagelok project management methodologies and business analysis tools.

  • Contributes to enterprise business process improvement

  • Recognized as an expert in project planning, requirements gathering, software configuration, process mapping, preparing functional specifications, software testing and project knowledge capture.

Education and/or Work Experience Requirements:

Required:

  • Education: Bachelor degree in Business Administration or related field or equivalent experience required.

  • 5+ years of leading large departmental or mid-size corporate projects

  • Able to facilitate and effectively present to all levels of management

  • Has developed in-depth conceptual and practical expertise in business analysis

  • Deep business and process knowledge

  • Possesses basic negotiating skills

  • Think linear as well as lateral to identify wide ranging functional impacts to changes made to applications and/or ERP functionality

  • Excellent verbal and written skills to articulate solution options and recommendations

Preferred:

  • SAP SD, SAP S/4HANA experience

Critical Competencies

  • Manage Yourself: Adaptability/Resilience, Initiative

  • Social Savvy: Organizational Awareness

  • Manage Relationships: Influence, Communication, Teamwork

Working Conditions and/or Physical Requirements:

  • Working conditions associated with normal office environment.

  • Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.).

  • Ability to effectively communicate in both small and large groups and settings.

  • Occasional domestic and/or international travel may be required.

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.

  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. 

To apply:

  1. Click ‘Apply Now’ to the role of interest, upload your resume and complete the application.

  2. Those that match our qualifications will be contacted to schedule a phone interview.

Congratulations on taking the first step to B e Connected. B e Valued. B e You.

_Swagelok is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law _

_Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990,the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _

_This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _

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