Job Title: Office Assistant / Office Clerk / Office Specialist Location: Vancouver WA 98660 Pay Rate: $21.76/hr. without benefits Job Duration: 1 Week Job Description: Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Role & Responsibilities: Provides customer service and/or reception support to internal and external customers. Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source. Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff. Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts. Provides the full range of administrative support using computer software skills Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms. Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information. Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics. Provides general administrative support Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current. Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records. Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received. Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records. Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required. Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical pr