Job Summary Tune and repair alpine skis and snowboards for guests and rental department. Essential Duties and Responsibilities - Identify faults, damage, and wear on alpine skis and snowboards. - Estimate labor costs and provide customer quotes. - Educate customers about benefits of regular ski maintenance. - Sharpen edges on skis and snowboards using machines and hand tuning. - Repair base surface of skis and snowboards. - Apply condition specific wax to skis and snowboards. - Manage regular tuning and maintenance of rental and demo skis. - Track all skis and paperwork to ensure their return to the appropriate location. - Maintain a current inventory of ski tuning supplies. - Manage shop tools and equipment and keep in good repair. - Set up all machinery and perform routine maintenance procedures. - Maintain a clean, organized, and safe work environment. - Adhere to safety procedures regarding the use of tools and equipment. - Conduct sales for tuning services using POS software. - Process cash, credit & gift card transactions accurately & efficiently. - Manage the till, count start cash and prepare nightly deposit bags. - Perform other tasks as assigned by manager. Minimum Qualifications (Knowledge, Skills, Abilities) - Skilled in providing outstanding customer service. - Basic knowledge of ski and snowboard makes and brands. - Knowledge and skills in tuning; edging, grinding and waxing. - Certified in ski mounting, torque testing and DIN settings preferred. - Courses in Wintersteiger equipment use and maintenance preferred. - Experience in the safe operation of machinery & hand tools. - Computer savvy, quick to learn POS and rental inventory system. - Able to work independently with little to no supervision. Core Competencies - Friendly Service: Treat people courteously and respond in a helpful manner. - Reliability: Consistently complete tasks meeting all job requirements on time. - Work Standards: Maintain high standards in the quality & consistency of work. Physical Demands - Must be physically fit and able to lift up to 60 lbs. - Must be able to stand, bend, lift, reach, push and pull repetitively. - Must be able to work around loud noisy machinery. - Must be agile and able to work safely on slippery floors. - Must be mentally attentive and focused at all times. Requirements Shift Requirements: - Hours may be long, including early morning through early evening. - Frequent weekend and holiday shifts. Age Requirements: - Applicants must be at least age 18.