Job Description Summary:

The Senior Manager, Medical Information, provides a premium medical information service to support internal and external customers while contributing to the successful launch and commercialization of PTC products for U.S and Canada. Working with colleagues, the incumbent assists in developing a common vision for global medical information while focusing on his/her respective countries of responsibility. He/she enhances the effectiveness of our external relationships and collaborations by ensuring the quality of communication materials and related promotional activities.
The Senior Manager, Medical Information works cross-functionally with internal departments and external resources on Medical Information related issues.
The Senior Manager, Medical Information, supports adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate.Job Description:

Responsibilities:

• Provides operational oversight of the inquiry handling service within medical information.
• Provides second-line expertise for inquiries escalated from the medical information call center. Conducts literature searches in response to unique medical inquiries and writes custom responses as needed.
• Generates inquiry metrics for specified reporting period; highlighting trends and identifying needs and solutions as appropriate to help meet inquirer needs. Ensures accuracy of reported information.
• Implements and improves processes, systems and tools for sharing knowledge within the medical information group, and throughout the organization.
• Identifies and informs management of any issues that may jeopardize PTC's products or business.
• Generates inquiry "standard response" and "frequently asked questions" documents, incorporating local preferences when needed, whilst ensuring the core consistency of responses.
• Attends medical and scientific congresses and answers questions at medical booths.
• Keeps abreast of developments (e.g. local legislation and regulations), new technology and the competitive environment.
• Provides medical/scientific alerts to internal colleagues in a timely manner, following business or development of relevant publications.
• Participates in meetings to increase awareness of medical information services and available information.
• Manages specific allocated medical information projects and resources.
• Member of advertising and promotional review team responsible for the review of claim substantiation; references for medical accuracy; data robustness; fair balance and scientific rigor. Interprets medical literature to assist in the production of effective and compliant communication and promotional messages.
• Deputy for their manager in his/her absence when required.

Qualifications:

Bachelor's degree in pharmacy or scientific discipline and minimum of 5 years' experience in medical information in pharmaceutical medical information.

• In-depth working knowledge of relevant pharmaceutical industry codes and legislation relevant to medical information.
• Demonstrated expertise in drug information communication and management.
• Extensive knowledge of information retrieval and dissemination processes and medical information systems and databases.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members.
• Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines.

• Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects.
• Experience of providing a medical information service for products across their lifecycle from pipeline through to launch and post-marketing
• Travel requirements: 15%

Special knowledge or skills and/or licenses or certificates preferred.

Advanced degree (Pharm D, Masters, Doctorate).

* Experience in orphan/rare disease research.

* Spanish is a plus.

EEO Statement:

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PTC Therapeutics is an equal opportunity employer. We welcome applications from all individuals, regardless of race, color, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, p regnancy, sexual orientation, gender identity, gender expression, disability, veteran status or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.