AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System - the leading provider of credit to American agriculture. AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West. We are in search of a Loan Processor, internally known as Loan Specialist, to join our Credit Resolution department in Spokane, Washington (Headquarters). This full-time position reports to the Director, Credit Resolution and is accountable for providing support to service distressed accounts and/or high-profile loans. This position is eligible for a hybrid work schedule and one-time home office stipend after initial training period. Compensation Information The base salary range for this position in Spokane, Washington is: Level I: $38,000 - $55,000; bonus at target is 6% of salary. Level II: $42,000 - $63,000; bonus at target is 6% of salary. Level III: $46,000 - $69,000; bonus at target is 6% of salary. Job Requirements Perform routine credit activities and provide administrative support and effective customer service through loan servicing, the extension of sound, constructive credit, and related services. Assist the account team in completing financial and loan input documents, verifying customer information, and completing credit investigations and analysis for review and action by risk management. Comply with closing requirements and disbursements; book and certify loans within authorities. Respond to customer inquiries and process customer transactions including checks and receipts, future payment funds, etc. Perform intermediate to advanced administrative functions that include but are not limited to utilizing the MS Office 365 suite and establishing and maintaining files in a digital format. Ensure customer information is handled with a high degree of confidentiality. Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions. Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls. Other duties as assigned. Minimum Requirements High school diploma or equivalent Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure Exceptional customer service orientation Ability to work efficiently and effectively on multiple projects in multiple software programs Proven ability to organize and prioritize work to meet deadlines Solid interpersonal, collaboration and communication skills Preferred Requirements Training in general office skills Experience in consumer lending, banking, or related field General knowledge of applicable credit laws and regulations General knowledge of agricultural practices Knowledge of credit investigation and verification practices Knowledge of platting and legal descriptions Knowledge of accounting principles and processes Benefits Offered by AgWest Medical, dental, and vision insurance Basic term life and AD&D insurance (fully paid for by the company) Paid days off annually: 15 vacation*, 15 sick, 11 holidays and 3 volunteer 401(k) plan (6% match plus 3% employer contribution) Employee Assistance Program Wellness Program Jeans are welcome at work every day at AgWest! *Vacation accrual ra