BluePearl Pet Hospital in Spring, TX in the Houston, TX area is seeking a full-time ER Service Head who will work side by side with our ER clinicians, specialists, and leadership team.

The ideal candidate will have a DVM from accredited university and will have successfully completed an internship and have at least three years of ER experience. Previous leadership experience preferred.

As an ER Service Head, you will:

• Manage the schedule for all ER Clinicians, including PTO requests.

• Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.

• Mentor ER Clinicians and new ER/ICU support staff . Oversee ER Clinician case management and providing guidance as needed on case management decisions.

• Integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Head will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.

• Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.

• Actively contribute to recruiting new Emergency Clinicians . Ensure new hires have been assigned a mentor by the clinician mentor liaison to support retention and engagement.

• Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.

• Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.

• Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews.

• Assist management team with client and pDVM concerns when necessary.

• Work with management team to oversee capital purchases for ICU/ER department.

We are truly in this together. We work to provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge, and talents.

Our BluePearl Spring, TX, hospital in the North Houston metropolitan area provides 24/7 emergency and specialty care to nearby communities, including The Woodlands, Conroe, and Humble. We foster a collaborative environment and have a robust caseload that supports our many services, including surgery, internal medicine, 7 day a week critical care, 24/7 emergency, oncology, dermatology, and neurology. We also offer an in-house laboratory, ultrasound, CT scanner and MRI capabilities.

We are committed to the ongoing advancement of veterinary medical care in our community, and to the fostering of meaningful relationships with our primary veterinary community.

Candidates who enjoy teaching will have the opportunity to contribute to the development of future rotating interns. For an individual desiring a team-oriented approach and a strong referral base on which to build, BluePearl Spring is an ideal practice setting.

Perks to Living in the Houston, TX area:

• The Houston metropolitan area is an amazing place to work and live. Recently named the most diverse city in the United States, Houston offers a great mix of cultures, restaurants, championship sports teams, museums, zoos, and other activities to suit every taste.

• Spring and the Woodlands, nestled in the northern portion of the metro area, serve as the local referral base for our Spring hospital. This part of the Houston area is largely covered by a nature-centered master planned community filled with numerous outdoor parks, walking and biking trails, and a world class outdoor amphitheater that hosts numerous concerts throughout the year. Access to both state and national parks and Lake Conroe is only minutes away, for those that enjoy the outdoors.

• The Spring/Woodlands community is ideal for families as well, with highly rated schools and a plethora of family and pet friendly neighborhoods to consider.

Why choose BluePearl?

In order to transform and lead the industry through innovative quality medicine and care, we emphasize the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

Because we encourage Associate growth, you will be surrounded by a group of dedicated, experienced team members. All Associates are leveled by their skillset in our unique leveling program. We also focus on developing our Associates into leaders through talent development programs and leadership workshops.

We value your health and well-being as an Associate by providing you with the following benefits:

• Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options.

• Company-paid Short-Term and Long-Term Disability

• Flexible work schedules.

• A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. In addition, access to 12 mental health care sessions annually at no charge to you, and other well-being resources through Lyra, an online mental health support platform.

• Annual company store allowance.

• Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.

The future is yours to create. We have a wide array of opportunities and growth paths within the organization and within Mars Vet Health. Step up, stand out, get involved, and put your mark on our amazing profession!

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

Why BluePearl? Because it is an exceptional place to work!