About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead Solution Architect will leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers’ requirements and provide business value. This role involves analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our product offerings to prospects and customers based on each customer's specific business requirements.

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities

• Analyze internal business & external partner needs and requirements as they pertain to the divestiture and company separation.

• Develop and present technical solutions that address divestiture requirements and provide business value.

• Recommend and implement process solutions to the business, aiming to become a trusted advisor by improving current processes and working cross-functionally within Lumen and with our external partners.

• Collaborate with cross-functional teams to design and update existing divestiture processes impacting new install, modify, and disconnect scenarios.

• Communicate process changes to cross-functional teams through official sales communications channels and/or business unit leads and management.

• Host meetings and create presentation materials appropriate to the audience from individual contributor level to executive leadership.

What We Look For in a Candidate

Required Qualifications:

• At least 6 years of experience is required

• Technical skills include:

• Scaled Agile SAFe certification

• KAIZEN certification

• Six Sigma Green Belt or higher certification

• Proficiency in Microsoft Visio, PowerPoint, Excel, and Word required

• Strong technical and sales skills, including business acumen.

• Experience in designing and architecting processes aligning to Lumen’s technology and product platforms.

• Ability to analyze customer needs and develop technical solutions to support Lumen’s internal & external business.

• Strong organizational skills to manage a variety of questions, issues, and actions from various channels

• Excellent communication and presentation skills. And Confidence to host meetings and create presentation materials for various audiences.

Preferred Qualifications:

• Basic knowledge of Lumen’s products like Ethernet, IP, VPN, and Wavelengths.

• Familiarity with MS Visio or other process mapping software.

• High-level familiarity with NA/APAC/LATAM/EMEA processes prior to divestiture.

• Familiarity with Lumen products, systems, and workflow supporting install, modify, renew, and disconnect scenarios.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$94,420 - $125,890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$99,390 - $132,510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$104,360 - $139,140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$109,330 - $145,770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.

Requisition #: 335801

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

94420

Salary Max :

145770

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

11/23/2024