Residential Counselor II \| SHINE Job Category: Operations-Prevention Requisition Number: RESID002220 Full-Time Springfield, MA 01109, USA Job Details Description *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V The G?ndara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. The Mission of the G?ndara Center is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services. Empowering Lives. Restoring Families. We are looking for a Direct Care Worker for our SHINE Young Adult Housing Program. This role calls to maintain a youth-centered, safe and therapeutic environment within an overnight emergency shelter setting for young adults experiencing homelessness. The Direct Care Worker ensures that program participants follow all program rules and expectations and receive necessary support services and ensures that emergency situations are handled and reported in a professional manner. Duties and Responsibilities: To attend scheduled clinical and staff meetings and actively participate to determine treatment plans, re-evaluate case needs and goals, and develop skills. To maintain client records in accordance with standard format and timetables. To attend scheduled supervisory meetings with Program Manager. To maintain progress notes on each consumer for the shift which staff worked. To represent the dignity of each individual through vigorous promotion of the human and civil rights, which, in part, strives to keep people free from abuse and/or neglect. To assist members daily in the enhancement of their ADL (activities of daily living) skills through practical experience and training both individually and in groups. To promote the rights of people with developmental/intellectual disabilities to exercise choice and to make meaningful decisions in their lives. To provide appropriate, safe responses to emergency situations when necessary. To provide case management, outreach and advocacy to members, and be accountable for the quality and quantity of casework. To develop strong, supportive relationships with the individuals. To provide for individual care and safety, and observe all safety measures. Job Qualifications High school diploma or equivalent required. At least one year of experience working in a related field dealing with youth preferred. Must have valid driver\'s license. Must meet Agency requirements for driving history records. Must have availability of an automobile to transport clients or perform other supportive services as necessary. Bilingual English/Spanish preferred but not required. The G?ndara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.