Job Description:

Job Title: Administrative Assistant

Location: Springfield, Missouri

Employment Type: Full-time

Job Summary:

Are you a detail-oriented professional with a passion for creating an efficient and welcoming office environment? Join our team as an Administrative Assistant and make a meaningful impact on our organization's success! We're seeking a friendly, organized, and tech-savvy individual to support our mission of helping others.

As an Administrative Assistant, you'll be the backbone of our office, ensuring smooth operations and excellent communication. Your responsibilities will range from managing schedules and preparing meeting materials to maintaining records and providing exceptional customer service. This role offers an opportunity to showcase your multitasking abilities, attention to detail, and interpersonal skills in a dynamic and rewarding environment.

Springfield, Missouri offers a perfect blend of urban amenities and natural beauty. With its vibrant downtown, numerous parks, and proximity to the Ozarks, you'll enjoy a high quality of life and plenty of recreational opportunities. Join us in this friendly community and contribute to making a difference in people's lives!

The Administrative Assistant position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

• Opportunity for professional growth and skill development

• Collaborative team environment

• Modern office equipment and technology

Key Responsibilities:

• Manage office operations, including scheduling, record-keeping, and supply management

• Provide exceptional customer service as a receptionist, greeting visitors and handling phone calls

• Coordinate meetings and events, including arranging facilities, equipment, and catering

• Prepare and distribute meeting minutes and other important communications

• Maintain and update resource materials for service line staff

• Assist with administrative record keeping and data entry

• Process office bills, invoices, and maintain financial records as needed

• Support colleagues by training them on office equipment usage

• Ensure compliance with HIPAA and confidentiality requirements

• Contribute to office upkeep and maintain a pleasant working environment

• Assist with program service authorizations and client tracking, if applicable

Education and/or Experience Qualifications:

• High school diploma or equivalent certificate required

• Associate's or bachelor's degree in human resources, social services, or related field preferred

• 1-3 years of experience in clerical/administrative support or related field preferred

• Advanced skills in computing, including databases, web browsers, email interfaces, and MS Office products highly desirable

Additional Qualifications:

• Strong customer service skills and professional demeanor

• Excellent verbal and written communication abilities

• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)

• Ability to multitask and prioritize in a fast-paced environment

• Strong attention to detail and organizational skills

• Adaptability and willingness to learn new technologies and processes

• Valid driver's license, acceptable driving record, and current auto insurance required

• Must successfully complete a background check, including criminal record, driving record, abuse/neglect check, and fingerprint check

• Ability to complete New Hire Orientation and all required training, including annual Relias training

Keywords: Administrative Assistant, Office Management, Customer Service, Clerical Support, Data Entry, Meeting Coordination, HIPAA Compliance, Microsoft Office, Springfield MO, Healthcare Administration

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.