Working Title: Energy Information Center Specialist

Job Class: State Program Administrator Senior

Agency: Commerce Department

• Who May Apply : Open to all qualified job seekers

• Date Posted : 04/24/2024

• Closing Date : 05/07/2024

• Hiring Agency/Seniority Unit : Commerce Dept / Commerce-MAPE

• Division/Unit : Energy Resources / Programs for Innovation & Equi

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $26.64 - $39.06 / hourly; $55,624 - $81,557 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Telework Eligible : Yes

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Hybrid work environment with potential for significant telework. Primary work location will be the Golden Rule Building in St Paul

This position will:

• Provide primary coverage for the Department of Commerce Energy Information Center, including telephone, voicemail, email, and web contacts.

• Respond to consumer contacts in a timely manner.

• Possess and utilize comprehensive knowledge of the Energy Division's programs and responsibilities.

• Accurately and clearly convey Energy Division program information, such as eligibility criteria, application requirements, and timelines.

• Maintain system to retain accurate records of contacts, referrals, and follow-up; analyze to improve responsiveness and recommend systematic improvements.

• Write and present reports on Energy Information Center activities for Energy Division leadership.

• Assist and support the Division's energy education and outreach efforts, including in person, electronic, and print media.

Minimum Qualifications

3 (three) years of experience in communications, program administration, education, or a related field.

• A bachelor’s degree in communications, social science, education is equivalent to one (1) year of experience. An advanced degree in communications, social science, education is equivalent to eighteen (18) months of experience.

Applicants who meet the above education/experience requirements will be further evaluated based on the following:

• Communication skills sufficient to respond effectively and relay information with tact and diplomacy.

• Organizational skills sufficient to manage multiple projects, meet deadlines, and coordinate resources effectively.

• Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

• Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create and modify documents and files.

Preferred Qualifications

Experience with energy programs.

Bilingual in Hmong, Somali, Spanish, or Vietnamese.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

This position requires successful completion of the following:

Job offer is contingent upon passing reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.