Position: Enrollment Operations Specialist Location: St. Paul, MN Job Id: 370058 # of Openings: 1 Enrollment Operations Specialist Position Overview: The Enrollment Operations Specialist is responsible for administrative and organizational duties essential for achieving enrollment goals. This role involves managing application files and materials, coordinating admissions initiatives, supporting enrollment databases, and collaborating with internal and offsite enrollment partners. Additionally, this position oversees enrollment mailing fulfillment, inventory and office supply management, event material preparation, and student worker supervision. With a strong emphasis on efficiency, flexibility, and attention to detail, the Enrollment Operations Specialist must excel in a fast-paced environment while ensuring data accuracy and effective operational, team, and student support. Essential Duties: Application Management and Administrative Support Efficiently and accurately maintain student application files by processing record changes and enrollment materials Facilitate ongoing and frequent communication with the enrollment team regarding student funnel progression and updates Enrollment Office Management Support essential enrollment initiatives including mailing fulfillment and event material preparation Manage enrollment inventory and office supplies, ensuring adequate stock levels and timely replenishment Oversee the enrollment student office assistant position, including hiring, training, task management, and ongoing supervision Enrollment Process Development & Documentation Collaborate with team members to enhance and standardize enrollment processes, ensuring alignment with admissions and university goals Develop and document business processes related to application file management, enrollment systems, data reporting, and new and existing user training Enrollment Systems and Operational Support Provide ongoing support through operational collaboration in areas including enrollment system management and troubleshooting, CRM development, and user and enrollment partner onboarding Additional Duties Perform other admissions and enrollment-related tasks and functions as required Education & Experience: Bachelor's Degree: Required 2+ years Proven experience in CRM administration and data management 2+ years Strong understanding of system integration and data flow. 2+ years Excellent analytical skills with a focus on data quality assurance. 2+ years Ability to create detailed documentation and process protocols. 2+ years Effective communication and collaboration skills. 2+ years Proficiency in CRM platforms, preferably Slate and Navigate 360. Competencies: Thrives in a fast-paced environment and able to prioritize competing tasks and deadlines Demonstrated experience as an agile problem solver who can work well in time-sensitive situations. Supplemental Information: It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws. However, CSP is an institution of the LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based on religious tenets. The mission of Concordia University, St Paul, a university of The Lutheran Church- Missouri Synod, is to prepare students for thoughtful and informed living, for dedicated service to God and humanity, and for enlightened care of God's creation, all within the context of the Christian gospel. This mission is rooted in academic exce lence and Christian vocation. The vision of Concordia University, Saint Paul, is to be acknowledged as the leading Lutheran university offering exceptional opportunities for students from all backgrounds who seek relevant career preparation and a challenging academic experience coupled with the insights of Lutheran theology. Promise to Students - Concordia University, Saint Paul, empowers you to discover and engage your purpose for life, career and service, in a dynamic, multicultural, urban environment, where Christ is honored, all are welcome, and Lutheran convictions inform intellectual inquiry and academic pursuits. Concordia University owns a 41-acre campus just West of Downtown St. Paul with easy access to light-rail and bus transportation. Only blocks away from popular Summit and Grand Avenues, restaurants, shopping, and cultural activities abound. Concordia is known to have one of the most racially and ethnically diverse university student bodies in the state of Minnesota. Feel free to contact Cassidy Leininger - cleininger@csp.edu, with any questions Pay Range: $22.11 - $23.07 per hour Apply for this Position It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable equal opportunity, directives and regulations of federal, state, and local governing bodies or agencies thereof, specifically Minnesota Statute 363. CSP will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national (including ancestry) or ethnic origin, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, or any other characteristic protected by federal, state, or local laws. CSP is an institution of LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based upon religion. In addition, preference in holding certain employment positions is given to ordained ministers of LCMS. CSP, based on a religious tenet, recognizes only male ordained ministers of the Gospel, but recognizes both male and female commissioned ministers of the Gospel.