Working Title: Enterprise Salesforce Solutions Architect

Job Class: Systems Architect

Agency: Minnesota IT Services

• Job ID : 81914

• Location : St. Paul

• Telework Eligible : Yes #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/23/2024

• Closing Date : 12/02/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services / MNIT Services - MAPE

• Division/Unit : Department of Human Services (DHS)

• Work Shift/Work Hours : Day

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $42.07 - $71.79 / hourly; $87,842 - $149,897 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Professional

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

Are you ready to lead the charge in shaping the future of technology solutions? Join our dynamic team as an Application / Solution Architect, where you'll play a pivotal role in guiding the development and management of a cutting-edge portfolio of solutions. At MNIT Services, DHS, and MNsure, you'll be at the forefront of innovation, driving targeted business outcomes through your expertise in solution architecture.

Key Responsibilities:

• Leadership & Strategy: Proactively and holistically lead and support enterprise architecture (EA) activities. Guide the development of technology solutions that align with business goals, objectives, and architectural standards.

• Comprehensive Solution Management: Oversee a diverse portfolio of projects, systems (including applications, technologies, processes, and information), shared infrastructure services, and shared application services.

• Business Alignment: Understand and integrate business capabilities, value-streams, and processes to ensure that technology solutions meet business needs.

• Architectural Governance: Create deliverables that manage the organization's portfolio of "to be" and "as is" solutions, ensuring compliance with architectural governance and standards.

• Technical Guidance: Provide expert advice to MNIT Services, DHS, and MNsure management on technical and architectural decisions. Offer technical guidance to development staff.

• Systems Support: Perform a wide range of systems software support activities to support various application and system components.

Embark on a rewarding career journey with us and make a lasting impact on the future of technology solutions. Apply now and lead the way in transforming our digital landscape!

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

This position requires a minimum of six (6) years of experience working with IT infrastructure, applications development platforms, and architecture technology solutions.

Experience must include the following:

• Leading strategic enterprise project and securely designing and implementing large scale enterprise systems.

• Public and private cloud infrastructure and services, including design, building, and integrating systems.

• Applied expertise with architecting, designing, and implementing large scale enterprise systems using Java/J2EE or other similar object-oriented programming language technologies.

• Experience architecting solutions using CRM platforms such as Salesforce.

• Knowledge of architect standards and conventions, such as TOGAF, ISO/IEC, Zachman, Federal Enterprise Architecture, Datawarehouse Architecture, etc.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Knowledge of Department of Human Services, Office of Inspector General systems, processes, and data models.

• Seven (7) or more years in a progressive Enterprise Systems Lead role, including prior experience in designing Infrastructure services hybrid clouds, along with providing technical architecture standards programs.

• Experience developing architecture blueprints, strategies, and roadmaps and leading architecture governance committees, teams.

• Knowledge of various back-end development languages (e.g., .NET, Java, Go, Python), knowledge of various integration technologies (e.g., IBM ACE, Active VOS, MuleSoft, Apache Kafka, etc.), knowledge of CRM systems such as Salesforce, and knowledge of various database technologies (e.g., MySQL, MongoDB, Oracle, etc.).

• Understanding and knowledge of system development life cycle methodologies (e.g., waterfall, spiral, agile, rapid prototyping, incremental, synchronize and stabilize, DevOps).

• Excellent analytical, planning, organizational, and technical skills, with the ability to work creatively to solve business problems and propose scalable and flexible solutions that meets current and future business needs.

• Design end-to-end Salesforce solutions that meet business needs, ensuring alignment with organizational goals.

• Successfully architected solutions that utilize various Salesforce products (e.g., Sales Cloud, Service Cloud, Experience Cloud, and Public Sector Solution) to drive business results.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.