Working Title: Field Inspector

Job Class: Law Compliance Representative 1

Agency: Cosmetologist Exam Board

• Job ID : 77795

• Location : St. Paul

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 06/22/2024

• Closing Date : Open until filled. Review of resumes will start after July 1, 2024.

• Hiring Agency/Seniority Unit : Cosmetologist Exam Board / Cosmetologist Exam Bd-AFSCME

• Division/Unit : Cosmetologist Examiners Board / Inspections

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes

• Salary Range: $18.72 - $25.68 / hourly; $39,087 - $53,619 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 207 - Technical/AFSCME

• Work Area : Board of Cosmetology

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Minnesota Board of Cosmetology (the Board) is dedicated to protecting the health and safety of Minnesota citizens and visitors by regulating the practice of cosmetology. The Board is comprised of seven board members representing each cosmetology license type and the public. Board staff is comprised of five divisions and more than 25 employees. The Board oversees more than 35,000 practitioners, 5,200 salons, and 35 schools across the state.

The Field Inspector will conduct inspections and investigations as a method to enforce and ensure compliance with Minnesota’s cosmetology statutes and rules. This position also requires explaining preliminary inspection results, guiding licensees to correct resources, and educating licensees and the public when necessary. Substantial travel is required, with an average of one day per month is spent in the office. Overnight travel throughout the state, including the metro area and greater Minnesota, is frequent and required. (25 weeks per year on average.) Field Inspectors prepare, finalize, and send inspection results using mobile phones, tablets, laptop computers, licensing database software, Office 365 software, Adobe Acrobat Reader, among others.

Field Inspectors are often the first and, in some cases, the only face of the board and are required to be able to communicate professionally and effectively with licensees and the public.

Minimum Qualifications

• Communications skills sufficient to effectively explain the law, requirements and procedures; to listen well and respond appropriately; to answer questions, and to inform customers of non-compliance.

• Customer service skills sufficient to deliver prompt, courteous and accurate information to licensees and the public in person, and through e-mail and other written correspondence while also effectively delivering elicit information with tact and diplomacy.

• Database and task management software skills sufficient to develop queries, pull and analyze relevant data, create processes and compile data in appropriate report format.

• Knowledge of communications sufficient to write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction.

• Ability to gather data through observation and asking questions sufficient to prepare and provide accurate reports that could serve as basis for legal or corrective action.

• Ability to effectively manage assigned workload by working independently with minimal supervision, sufficient to complete work duties as assigned.

• Ability to maintain an active, valid, and applicable Class D (basic) driver’s license.

Preferred Qualifications

• Post-secondary diploma in criminal justice, para-legal, law enforcement or a related discipline.

• Experience in one of the following: inspections or investigations, law enforcement, legal, or in a regulatory environment.

• Experience working in or knowledge of the cosmetology industry and Minnesota state regulations.

• Experience presenting educational content in an encouraging way that motivates individual and group performance, compliance with rules and regulations, and correction of problem area.

• Experience communicating and working effectively with people from diverse cultural, economic and ethnic backgrounds.

• Advanced level attention to detail.

Additional Requirements

Successful candidates must pass a past-employer and Driving Record reference check.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.