Manager, Warranty, Contracts and Analysis - Update

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Manager, Warranty, Contracts and Analysis - Update

Salary

$89,606.40 - $145,433.60 Annually

Location

St. Paul, MN

Job Type

Full-Time

Job Number

2024-00279

Division

Metro Transit

Department

Bus Maintenance Administration

Opening Date

09/11/2024

Closing Date

9/22/2024 11:59 PM Central

• Description

• Benefits

• Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (http://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transitis one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

TheManager, Warranty, Contracts & Analysisposition plans, organizes, and manages the implementation of the warranty program, data analysis, and contract provisions including the workload of the information collection, publications and requests, and maintenance division contracts.

TheBus Maintenance Divisionis responsible for providing safe, clean and dependable buses to meet peak system requirements of approximately 900 buses plus the maintenance of all support vehicles (Pool cars, Supervisors cars/vans, tow trucks, Facilities Dept. trucks, Rail support vehicles, etc.) and equipment (powered sweepers, scrubbers, forklifts, small engines, etc.).

Your work in providing the essential service and infrastructure for the region makes the Twin Cities Metro area thrive. Come be a part of our award-winning team!

*NOTE: The salary grade, job duties, and education/experience qualifications have been updated.

What you would do in this job

• Supervise a team of information technology professionals.

• Participate in department management team activities including budget development.

• Manage the Warranty and Maintenance Data work units.

• Manage and evaluate employee's performance and development within the work units.

• Coordinate work unit activities with other division work units.

• Oversee maintenance contracts terms and conditions.

• Continually improve the overall management and performance of the warranty and data collection work units.

• Work with vendors to resolve ongoing issues.

• Assist in the development of contract specifications and procurement process.

• Assist in the migration of an existing ERP system into a modern asset management system.

• Manage bus onboarding into fleet management systems.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of related work experience (in contract management, management information systems, warranty, or similar), AND completed education (in business administration, management, management of information systems, or closely related field):

• High School Diploma/(GED) with ten (10) years of experience, including three (3) years of management or supervisory experience in business administration, maintenance or related field.

• Associate degree AND eight (8) years of experience, including three (3) years of management or supervisory experience in business administration, maintenance or related field.

• Bachelor's degree AND six (6) years of experience, including three (3) years of management or supervisory experience in business administration, maintenance or related field.

  Metropolitan Council Employees Only:Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.

Metro Transit Leadership Academy = 1 year

Project Management Development Program (12-month session) = 1 year

Project Management Development Program (6-month session) = 6 months

Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience.

• Leading Self-Personal Effectiveness Certificate

• Leading Self-Communication Certificate

• Leading Self-Business Skills Certificate

• Leading Others-Preparing for Supervisor Certificate

Licensure Requirement:

• Valid driver's license and good driving record.

What additional skills and experience would be helpful in the job (desired qualifications):

• Technology change management experience.

• Data reporting management experience.

• Three (3) years of contract management experience.

• Fleet management experience.

What knowledge, skills and abilities you should have within the first six months on the job:

• Must have professional business communication, analytical and time management skills.

• Knowledge of data collection and management.

• Knowledge of problem solving and resolution skills.

• Ability to manage multiple responsibilities and priorities simultaneously

• Knowledge of government contracts and contracting procedures.

• Knowledge of technical specifications and purchasing protocol.

• Knowledge of warranty contract clauses and programs.

• Experience in budget development and planning.

• Experience in written and verbal communication and presentations.

• Ability to establish and maintain good working relationships and work effectively in a team environment.

• Promotes an equitable, positive and respectful work environment that values cultural and diversity among all employees.

• Other duties as assigned.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

• We encourage our employees to develop their skills through on-site training and tuition reimbursement.

• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union/Grade: Transit Managers and Supervisors Assocation (TMSA) / Grade J

FLSA:Exempt

Safety Sensitive: No

What your work environment would be:

Work is frequently performed in an office setting. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to various facilities . Position may result in exposure to moving parts or equipment, fumes, airborne particles, and extreme hot/cold non-weather conditions.

What steps the recruitment process involves:

• We review your minimum qualifications.

• We rate your education and experience.

• We conduct a structured panel interview.

• We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you arenew to the Metropolitan Council, you must pass a drug test, physical, and a background check, which verifies education and employment, covers driving record (if applicable to the job) and any criminal record. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us .

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic

• bus/rail pass valued at over $1200 per year

• parking at many job locations

• fitness centers at many job locations

• Employee Assistance Program

• extensive health and wellness programs and resources

  01

  Instructions: The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. Do not type "See Resume." The experience you indicate in your responses to the supplemental questions must also be described in detail on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. I have read and understand the above instructions regarding

• Yes

• No

  02

  How did youfirsthear about this job opening?

• CareerForce Center

• Community Event/Organization

• Employee Referral

• Facebook

• Glassdoor

• Indeed

• Job Fair

• LinkedIn

• Metro Transit Bus Advertisement

• Twitter

• Website: governmentjobs.com

• Website: metrocouncil.org

• Website: metrotransit.org

• Website: minnesotajobnetwork.com

• Other

  03

  If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

  04

  Please select the choice below that best describes your highest education level.

• High School Diploma/(GED) with ten (10) years of experience, including three (3) years of management or supervisory experience in business administration, maintenance or related field.

• Associate degree AND eight (8) years of experience, including three (3) years of management or supervisory experience in business administration, maintenance or related field.

• Bachelor's degree AND six (6) years of experience, including three (3) years of management or supervisory experience in business administration, maintenance or related field.

• None of the above

  05

  Do you have a valid driver's license and good driving record?

• Yes

• No

  06

  Do you have fleet management experience?

• Yes

• No

  07

  Please describe in detail your experience in fleet management, include the place(s) you've obtained this experience, your accomplishments and number of years.

  08

  Please describe in detail your experience in managing vehicle warranty, warranty software or databases, include the place(s) you've obtained this experience, your accomplishments and number of years.

  09

  Please describe in detail your experience in analyzing business processes and procedures and recommending best practices, include the place(s) you've obtained this experience, your accomplishments and number of years.

  10

  Please describe in detail your experience managing cross functional analyst in computer systems and finance.

  11

  What opportunities have you had working and collaborating in diverse, multicultural and inclusive environments?

  12

  Do you have knowledge of government contracts and contracting procedures?

• Yes

• No

  13

  Please describe in detail your experience in government contracts and contracting procedures, include the place(s) you've obtained this experience, your accomplishments and number of years.

  Required Question

Agency

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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