Senior Technical Trainer

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Senior Technical Trainer

Salary

$78,582.40 - $127,545.60 Annually

Location

St. Paul, MN

Job Type

Full-Time

Job Number

2024-00242

Division

Metro Transit

Department

Bus Maintenance Administration

Opening Date

09/03/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (http://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transitis one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

TheSenior Technical Traineris responsible for analyzing, designing, developing, implementing and evaluating high quality technical training programs for Bus Maintenance personnel. The incumbent will provide instruction for all facets of the bus maintenance and repair processes including, but not limited to: Mechanical, hydraulic, pneumatic, air-conditioning electrical and electronic maintenance activities associated with transit bus vehicles to ensure safety, improve reliability, and maintain cost effectiveness of the fleet.

This individual will need to be able to quickly grasp complex technical concepts and make them easily understandable in the form of presentations and documentation. In this position, you’ll have an opportunity to combine your technical expertise to teach job skills and help our maintenance technicians improve their job performance.

What you would do in this job

• Design and develop course outlines, syllabi, performance objectives, student guides, classroom slides, lab exercises, performance support tools and evaluation documents

• Deliver technical training to maintenance personnel at local facilities for all three shifts

• Continually evaluate course effectiveness and update materials as needed

• Create project plans and manage multiple priorities with multiple deadlines

• Prepare the classroom, equipment, training modules, materials etc. prior to class

• Maintain/organize materials and equipment both inside and outside the classroom

• Provide technical support to maintenance technicians upon request

• Act as supervisor to students during classroom hours

• Seek out industry trends on new training tools and strategies

• Act as Garage Supervisor as needed

• Miscellaneous duties as assigned

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of related work experience that includesbothtechnical experience (bus or truck technologies, automotive technologies or similar) and technical training/instruction experience (reporting into a technical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training), AND completed education in Education, Engineering, Management, Business Administration, Transportation, or closely related field; AND at least one (1) year of supervisory, lead worker or project management work experience:

• High school diploma/GED AND eight (8) years of total related work experience that must include at least four (4) years of technical work experience and at least four (4) years in technical training or instruction.

• Associate degree AND six (6) years of total related work experience that must include at least three (3) years of technical work experience and at least three (3) years in technical training or instruction.

• Bachelor’s degree or higher AND four (4) years of total related work experience that must include at least two (2) years of technical work experience and at least two (2) years in technical training or instruction.

  Metropolitan Council Employees Only:Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.

Metro Transit Leadership Academy = 1 year

Project Management Development Program (12-month session) = 1 year

Project Management Development Program (6-month session) = 6 months

Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience.

• Leading Self-Personal Effectiveness Certificate

• Leading Self-Communication Certificate

• Leading Self-Business Skills Certificate

• Leading Others-Preparing for Supervisor Certificate

  License Requirement:

• Valid driver's license with acceptable driving record.

What additional skills and experience would be helpful in this job (desired qualifications):

• Experience as a technical instructor at a school or structured training department conducting hands on and classroom instruction.

• Advanced skills in Microsoft Office (Word, Excel and PowerPoint).

• Experience in advanced technical and mechanical ability and aptitude in vehicle maintenance.

• Experience developing courses for a technical or maintenance area (prefer bus maintenance).

• Experience following an instructional systems design process.

• Experience with using adult learning concepts.

• Experience delivering technical training.

• Experience working and/or training in a union workforce environment.

• Promotes an equitable, positive and respectful work environment that values diversity among all employees.

  What knowledge, skills and abilities you should have within the first six months on the job:

• Knowledge of bargaining unit agreements.

• Knowledge of maintenance and repair of Cummins diesel engines, Allison EV drives, Allison, Voith and ZF transmissions, pneumatic, hydraulic, steering, suspension, AC/DC electrical systems, multiplexing systems, HVAC systems and analog and digital electronics.

• Knowledge of adult learning principles and their application.

• Knowledge of training needs assessment methods.

• Knowledge of heavy-duty vehicle maintenance principles and methods.

• Basic knowledge of learning management systems, maintenance management systems and Adobe.

• Knowledge of current audio-visual equipment use and care.

• Knowledge of transit bus maintenance.

• Proficient in using Outlook, Word, Excel, and Power Point.

• Knowledge of current automobile repair and troubleshooting procedures.

• Ability to communicate clearly in written and oral form.

• Ability to manage multiple responsibilities and priorities simultaneously while working independently.

• Ability to work well with employees and staff at all organizational levels.

• Ability to transfer information from technical documents and troubleshooting guides into training materials and classroom presentations.

• Ability to write reports, memos and business letters.

  What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

• We encourage our employees to develop their skills through on-site training and tuition reimbursement.

• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Grade/Union : Grade H / Transit Management Supervisors Association/TMSA

FLSA Status: Non-Exempt

Safety Sensitive: Yes. Subject to random DOT drug tests.

What your work environment would be:

Work is frequently performed in an indoor environment. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate all three shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).

What steps the recruitment process involves:

You must qualify at each of the numbered steps below to be considered a final candidate for the job.

• We review your minimum qualifications.

• Must pass a Work Record Evaluation (for internal ATU employees only)

• We rate your education and experience.

• We conduct a structured panel interview.

• We conduct a selection interview.

  Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic

• bus/rail pass valued at over $1200 per year

• parking at many job locations

• fitness centers at many job locations

• Employee Assistance Program

• extensive health and wellness programs and resources

  01

  Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

• Yes

• No

  02

  How did youfirsthear about this job opening?

• CareerForce Center

• Community Event/Organization

• Employee Referral

• Facebook

• Glassdoor

• Indeed

• Job Fair

• LinkedIn

• Metro Transit Bus Advertisement

• Twitter

• Website: governmentjobs.com

• Website: metrocouncil.org

• Website: metrotransit.org

• Website: minnesotajobnetwork.com

• Other

  03

  If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

  04

  Which of the following describes your level of education and experience?

• High school diploma/GED AND eight (8) years of related work experience that must include at least four (4) years of technical work experience (bus or truck technologies, automotive technologies, or similar), and at least four (4) years in technical training or instruction, reporting into a technical/mechanical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. AND at least one (1) year supervisory, lead worker or project management verifiable work experience.

• Associate degree AND six (6) years of related work experience that must include at least three (3) years of technical work experience (bus or truck technologies, automotive technologies, or similar), and at least three (3) years in technical training or instruction, reporting into a technical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. AND at least one (1) year of supervisory, lead worker or project management verifiable work experience.

• Bachelor's degree or higher AND four (4) years of related work experience that must include at least two (2) years of technical work experience (bus or truck technologies, automotive technologies, or similar), and at least two (2) years in technical training or instruction, reporting into a technical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. AND at least one (1) year of supervisory, lead worker or project management verifiable work experience.

• None of the above.

  05

  Do you have one year of supervisory or lead experience? Or have you participated and successfully completed a Metropolitan Council leadership development/supervisory training program or Leadership Academy? You must attach your certificates to be credited for the supervisory / lead experience.

• Yes

• No

  06

  Please describe your supervisor or lead experience and for how long you have been in the role. If you do not have at least one year of experience, please type "N/A."

  07

  Bus Maintenance is a 24-7 operation, and this position requires teaching in a classroom setting or at a garage on all three shifts. Are you willing to deliver training for all three shifts?

• Yes

• No

  08

  Please select all the Microsoft Office applications that you are proficient in.

• MS Word

• MS Excel

• MS PowerPoint

• MS Outlook

• Little or no experience

  09

  Do you have subject matter expertise with the following components and systems? Check all that apply.

• Heavy-duty diesel engines

• Light-duty diesel engines

• Multi-fuel gas engines

• Light-duty automatic

• Hybrid drives

• Hydraulic systems

• HVAC systems

• Electrical and electronics

• Pneumatic systems

• Skid-loaders

• Lift-trucks

• Brakes, steering, and suspension

• Ford vehicles

• Chrysler vehicles

• Electrical vehicles

• None of the above

  10

  In reference to question 9, please describe your knowledge/experience for each of the items you checked above (also include where this experience took place and for how long). If this does not apply, type "N/A".

  11

  Describe your experience delivering training (including on the job and in a classroom), include presentation methods, technical information, what company, who was the audience and for how long. If this does not apply, type "N/A".

  12

  Describe your experience working and/or training in a union workforce environment including, where the experience took place, and for how long. If this does not apply, type "N/A".

  13

  Describe your experience developing courses, including what type of training that you developed/designed, what company you worked for and for how long. If this does not apply, type "N/A".

  14

  Describe how you have or will promote an equitable, positive and respectful work environment that values diversity among all employees in a training environment. If this does not apply, type "N/A".

  15

  Valid driver's license with acceptable driving record.

• Yes

• No

  Required Question

Agency

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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