Description

Raymond James Overview

One of the largest independent financial services firms in the country could be the place you build a career beyond your expectations.

Our focus is on providing trusted advice and tailored, sophisticated strategies for individuals and institutions. Raymond James Financial is a diversified holding company, headquartered in St. Petersburg, FL. Raymond James provides financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management.

At Raymond James, we are putting the power of perspectives into action and building an inclusive and diverse workforce that reflects our commitment to associates, and clients of the future. Our company values associate development and growth, offering opportunities through developmental programs, mentorships, and continuing education options.

We strive to ensure everyone feels welcomed, valued, respected and heard so that you can fully contribute your unique talents for the benefit of clients, your career, our firm and our communities. Raymond James is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Department Overview

Technology Documentation Solutions (TDS) is a team of technical writers that consult with key business areas within IT to create and manage end-user documentation for financial advisors and branch users of Raymond James applications. TDS resides within the larger IT Content Management department, whose focus is to deliver impactful communication, content and help resources to support branch associates, to drive awareness and increase adoption of our technology offerings.

Seasonal Analyst Job Summary

Under general supervision, the seasonal associate uses specialized knowledge and skills obtained through previous experience and during their time on the team to create user documentation, develop other written materials and intranet webpages, and write internal departmental documents as needed. The seasonal associate follows established procedures to perform tasks and receives general guidance and direction to perform other work with substantial variety and varied complexity. Some judgment is required to adapt procedures, processes, and techniques to apply to more complex assignments. Routine contact with internal customers and team members may be required to create and revise documentation.

This is a temporary role.

Start Date: June 2, 2025

End Date: August 8, 2025

Work Schedule: Up to 40 hours per week for a limited time, determined by department need.

Duties and Responsibilities

• Learns functions of internally developed software to write or assist with writing end-user documentation (such as online help, quick reference guides, and release notes).

• Manages assigned documentation projects independently.

• Dedicates time to self-study of team resources, technical writing best practices and firm culture.

• Writes and updates webpages for the intranet.

• Works closely with departmental peers to promote team building through the free exchange of ideas and methodologies.

• Reviews team members’ writing and provides feedback either one-on-one or as a group.

• Attends project meetings as needed to keep informed of changes or ongoing projects.

• Works independently on assigned projects and tasks, meeting all delivery deadlines.

• Operates standard office equipment and uses required software applications.

• Performs other duties and responsibilities as assigned.

Qualifications

Knowledge, Skills, and Abilities

Knowledge of –

• Basic technical writing and publication processes, principles and best practices.

• Trends in the technical communication field.

• Research best practices and working with subject matter experts.

• Fundamental concepts, practices, and procedures of a professional office environment.

Skill in –

• Organizing, managing and tracking multiple assignments with changing priorities and deadlines.

• Critical thinking, independent research and problem solving.

• Graphics software to capture and edit images.

• Operating standard office equipment and using, or having the ability to learn, required software applications.

• Ability to work effectively as part of a virtual/hybrid team.

• HTML scripting preferred, but not required.

Ability to –

• Learn software products to write clear, concise, accurate, and usable documentation.

• Adhere to a style guide.

• Read complex technical documents and discern information relevant to end users.

• Receive constructive criticism and feedback from others.

• Provide writing feedback to team members.

• Organize and prioritize multiple tasks and meet deadlines.

• Communicate effectively, both orally and in writing.

• Work independently and collaboratively within a team environment.

• Provide a high level of customer service.

• Establish and maintain effective working relationships.

Educational/ Previous Experience Requirements

• Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications

• None required.

Location

Hybrid position – St. Petersburg office

• No travelrequired.

#wayup

Job: Technology

Primary Location: US-FL-St. Petersburg-Saint Petersburg

Organization Technology

Schedule Full-time

Job Shift Day Job

Req ID: 2403293