Job Information
Meta Automation Specialist - Premier Partner Protection in Sunnyvale, California
Summary:
The Premier Partner Protection team develops solutions for partners by creating scaled systems to address issues impacting their experiences with the suite of Facebook products. Within Partner Operations, the Partner Protection team protects users and ensures safe connections between Media constituents and their followers. We do so by understanding the landscape and partnering with engineering and integrity teams, to identify and analyse problems and trends, and execute scalable solutions.
Required Skills:
Automation Specialist - Premier Partner Protection Responsibilities:
Develop a deep understanding of issues facing our constituents and how it affects Facebook, Instagram and our communities
Implement anti-fraud automations to eliminate abusive behaviors, based on identified risks
Build solutions leveraging automation to improve the team's operational efficiency
Analyze and interpret data in order to devise hypotheses on how fraudulent and other nefarious activity is proliferating
Experience communicating to both technical and non technical audiences
Requires contributing to Facebook’s anti-abuse codebase
Establish short and long-term goals that will advance the organization’s impact through data and analytics
Proactively investigate, troubleshoot, and resolve sensitive escalations
Work collaboratively with cross-functional stakeholders including but not limited to Policy, Comms, Escalations, Spam and other operations teams to solve problems at scale
Please note that some weekend and holiday work will be required on a shift basis
Minimum Qualifications:
Minimum Qualifications:
Bachelor's degree in Business, Science, Engineering, Economics or equivalent practical experience
Experience manipulating large data sets in SQL or equivalent
Experience in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), and data visualization tool (Tableau)
Preferred Qualifications:
Preferred Qualifications:
Experience in an adversarial space such as fraud, risk, policy
3+ years of work experience in an abuse, investigations, consulting, or online operations environment
Public Compensation:
$40.38/hour to $122,000/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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