Software Engineering Manager, Site Reliability

Sunnyvale,California,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. People at Apple don’t just build products — they craft the kind of experience that has revolutionized entire industries. The diverse collection of our people and their ideas encourage innovation in everything we do. Bring passion and dedication to your job and there's no telling what you could accomplish. Join Apple’s Cloud network Infrastructure team as a site reliability engineer to help support and scale cloud services. The Apple Networking team builds software-defined cloud network infrastructure as a part of Apple Cloud. Our infrastructure is a critical foundation in delivering Apple’s services (such as iCloud, iTunes, Siri, Maps) to billions of customers. We are a fast paced organization where drive and collaboration are the keys to success. Teams across Apple rely critically on us for infrastructure that help them build services that scale globally, are highly available, and “just work”. As a Site Reliability Engineer you will be responsible for the cloud network services to maintain high availability, scale and resilience. The successful candidate is expected to be highly self-motivated with a passion for excellence, quality and detail.

Description

In this role, you will be responsible for the entire service lifecycle from product release to deployment. Following are the key responsibilities - Leading system design engineering, software tools and platforms development, running/planning deployment logistics and capacity, and conducting launch reviews to ensure launch readiness - Define, refine and implement systematic process to ensure efficiency, risk mitigation, and scale for service launch or software updates. - Collaborate effectively with partner teams to coordinate platform integration, dependency resolution and overall planning. - Ensure high production quality software via implementing a thorough and extensive quality assurance platform and process. - Communicate with stakeholders to ensure overall alignment on decisions and commitments.

Minimum Qualifications

• 5+ Years experience in leading a team

• Production Experience in operationalizing large scale distributed, fault-tolerant, multi-tenant services

• Outstanding interpersonal skills with the ability to articulate concepts, designs and decisions.

• Experience with operating systems, network fundamentals, micro services architecture, and system programming

• In depth knowledge of K8s, system virtualization, build systems and infrastructure as code

• Strong background in leading multi-functional projects

Key Qualifications

Preferred Qualifications

• Strong systems programming skills including multi-threading, concurrency, caching, batching

• In depth knowledge of K8s, system virtualization, build systems and infrastructure as code

• Strong record of leading large multi-functional projects

• Outstanding communication skills with the ability to articulate concepts, designs and decisions.

• BS and MS in Computer Science or equivalent industry experience

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $190,700 and $329,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .