Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This position will play a critical role within the Global Shared Services Line of Business Compliance Organization leading a team of compliance professionals to effectively support the Enterprise Digital & Data Solutions (EDDS) business. The position will build, manage, and lead an effective framework for compliance with applicable laws and regulations. In addition to the products owned by EDDS, including Digital Acquisition Platforms, Marketing Platforms and Capabilities, and Data Warehouses, additional focus will be dedicated to new product development, risk management initiatives, process control, customer communications and complaints.

In addition to leading and supporting an effective compliance risk management oversight program for the EDDS business unit, this position will provide risk management advisory services to promote safe & scalable innovation across the enterprise. This is a highly visible and strategic position with significant and regular interaction with senior leaders across the company.

Responsibilities

• Provide Regulatory Risk Management subject matter expertise for EDDS business partners

• Provide solution-oriented compliance support to assist the team in reaching their goals while meeting compliance requirements

• Review proposed materials and strategies to effectively mitigate compliance risks

• Develop and maintain strong working relationships with business partners and internal collaborators (e.g. other Global Risk and Compliance colleagues, General Counsel Office, Operational Excellence, Independent Compliance Testing, Privacy, Internal Audit Group)

• Oversee and maintain a robust control environment to monitor third-party risk

• Manage an effective Compliance program, including overseeing the Annual Compliance Plan (ACP), Compliance Risk Assessment (CRA), Business Unit Compliance Assessments (BUCA) and issue management processes

• Assist internal partners with regulatory examination requests and drafting responses to regulatory findings

• Drive implementation of policy and regulatory requirements in the areas of UDAAP, and other relevant federal, state and local regulations

• Lead, coach and develop a team of Compliance Colleagues

Minimum Qualifications

• Strong regulatory knowledge of the applicable consumer financial regulations including UDAAP, Reg E, Reg O, Reg Z

• Proven experience supporting the effective execution of American Express’ Compliance Risk Management framework, including working knowledge of AEMP39

• Experience assessing, supporting, and managing launch of complex new products across US and International Markets

• Ability to lead compliance discussions as part of New Product Development

• Familiarity with 3 rd party platforms that provide infrastructure to manage and service banking products

• Knowledge of critical data repository warehouses and technical capabilities that support new products and innovation across the enterprise

• Ability to exercise sound judgment in the development and selection of compliant solutions

• Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously

• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change

• Strong collaborative skills and experience leading and working in a matrixed and agile environment and on cross-functional teams

• Strong leadership, analytical, organizational and managerial skills; ability to lead and inspire others through continuous coaching, feedback, recognition and encouragement

• Excellent verbal and written communication skills, including ability to persuade and influence

• Proactive, results-oriented, and self-driven

• Creative and highly collaborative ability to solve business challenges

• Prior banking, compliance, legal or risk experience

• Bachelor’s degree required; advanced degree preferred advanced degree preferred or equivalent work experience

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Compliance

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix, US-Florida-Sunrise

Schedule Full-time

Req ID: 24011194