Job Information
Dish Network Distribution On-the-Job Trainer (OJT) in SUWANEE, Georgia
Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes thinkers dedicated to the success of our organization.
Job Duties and Responsibilities
On-the-Job Trainers (OJT) conduct training and mentor Manufacturing, Distribution, and Wireless Fulfillment Associates to develop the skills, competencies and knowledge required to carry out their job functions. OJTs serve as change agents by providing insight based on experience with all levels of our organization to drive continuous improvement. Virtually collaborate with the Training Department teammates across multiple Manufacturing and Distribution centers to foster an environment of comradery, innovation, support, and consistency.
Key Responsibilities:
Conduct technical certification training from predeveloped content
Track trainee contact hours by course, cell and shift in existing training tracking tools
Be the voice and advocate of our internal customers
Provide subject matter expertise with actionable feedback when reviewing training content, processes, documents, new product rollouts, and projects
Identify and communicate training needs that may fall in or outside of traditional operations driving continuous improvement
Proactively refreshes self on trainings they are certified to facilitate
Willingness to flex to various shifts to effectively support the center’s needs
Skills, Experience and Requirements
A successful OJT embraces our DISH Values: Curiosity, Pride, Adventure, and Winning in their day-to-day functions and interactions. They lead by example, mentor, and strive to elevate our organization.
Education and Experience:
High School Diploma or GED
Associate’s degree or four years of Manufacturing or Distribution Operations experience
One year of related training experience
One year previous experience using a computer
Skills and Qualifications:
Effectively breakdown complex concepts and tasks when teaching skills based processes to operations
Ability to provide actionable feedback and open to receive feedback
Skilled in managing time while balancing multiple tasks, responsibilities, meetings, and certifications
Proactively identify gaps and suggest improvements or solutions
Ability to effectively interact with all levels of organization
Necessary competencies include: organization, analytics, and communication skills (interpersonal, written, and oral)
Equipped with an eye for detail to support audits and re-certifications
Must be familiar with scheduling protocols and experienced with reporting and tracking mechanisms (Google Suite/Microsoft Office, Sheets/Excel, etc.)
Must be flexible, innovative and have the ability to manage priorities in a fast-paced, growth-oriented, and time-critical environment
Salary Ranges
Compensation: $22.35/Hour - $25.71/Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.
Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.
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