Description We are in search of an Account Manager to join our team in SWANTON, Ohio. This role offers a long term contract employment opportunity in the industry. The Account Manager will be a crucial player in maintaining customer satisfaction, driving sales, and providing superior customer service.

Responsibilities:

• Ensuring high levels of customer satisfaction through excellent service

• Providing detailed product information and estimates to customers over the phone

• Driving sales and expanding territories to increase company profitability

• Staying updated on product offerings and options to accurately inform customers

• Cross-selling products to maximize sales and meet targets

• Collaborating with team members to deliver superior customer service

• Using CRM and Zoho Office Suite for managing customer data and sales processes

• Applying consultative sales techniques to address customer needs

• Adapting to new computer systems for efficient customer management

• Utilizing strong mathematical and organizational skills to maintain accurate customer records. Requirements • Proven experience in an Account Manager role or a similar client-facing role.

• Proficient in using CRM tools, specifically Zoho and Zoho Office Suite.

• Demonstrated ability in utilizing Asynchronous Transfer Mode (ATS) systems.

• Strong consultative sales skills with a focus on improving client satisfaction.

• Experience with compensation and commission structures in a sales environment.

• Excellent communication and interpersonal skills.

• Ability to build and maintain strong client relationships.

• Aptitude for problem-solving and ability to handle pressure in fast-paced environments.

• Strong organizational skills with the ability to manage multiple clients and projects simultaneously.

• Solid understanding of account management processes and best practices.

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .