Summary of Needs:
Adult Care Facilities and Assisted Living Surveillance (2 positions )
Duties Description
Adult Care Facilities and Assisted Living Surveillance is responsible for the licensure and surveillance of 548 Adult Care Facilities in accordance with laws, regulations and codes, as well as the investigation complaints.
This position is based out of Syracuse, NY. The nurse will be part of an interdisciplinary team of professionals whose primary responsibility will be to conduct onsite inspections of Care Facilities located within a 14-county radius to determine operational compliance with applicable laws and regulations. Prior to completing onsite survey work, the nurse surveyor will work with the team, review all pertinent facility information, and survey history, and participates in pre-survey meetings when appropriate, in order to develop a plan to effectively measure facility compliance.

Responsibilities :
Job duties include, but are not limited to:

• Candidates will conduct onsite inspections of Care Facilities located within a 14-county radius in Central NY to determine operational compliance with applicable laws and regulations.

• Candidate must be a Registered Professional Nurse, licensed and currently registered to practice nursing in New York State.
• In addition, the candidate must have excellent telephone, listening and written communication skills.
• Knowledge of all Microsoft Office products.
• Experience with complex data entry systems.
• Excellent verbal and written communication skills.
• Exceptional organizational skills are required.

• The ideal Candidate will have professional skills including nursing surveillance, clinical skills, excellent writing and editing skills, and proficiency navigating computer applications used for surveillance or utilization review, SharePoint, and the Electronic Plan of Correction system, and has the ability to expeditiously and effectively interpret laws and regulations governing adult care and assisted living facilities in New York State.

• Review complaint intakes, investigation of complaints, review of facility generated incident reports, report development using applicable computer programs, review of Plans of Correction, review of applications for new licensed and certified programs, review of facility Policies and Procedures, preparation of general correspondence, participation in meetings and on committees, and participation in Enforcement Action against ACFs including testifying at hearings.

• Current Registered Nurse license in New York State.
• Excellent working knowledge in Microsoft Office, specifically Word and Excel.
• The ability to work on a team and handle multiple, shifting priorities, good organizational skills.
• Ability to correspond with healthcare professionals and the public.

• Familiarity and knowledge of the Long-Term Care Program's.
• Familiarity working in federal electronic databases, i.e., ASPEN, including ACO and ACTS.

• Participates in onsite complaint investigations and surveillance activities in the field when requested.
• Performs onsite survey activities in accordance with federal policies and procedures and at the direction of the team leader.
• Assures that all information gathered during survey is based on thorough interviews, observations, and clinical and other pertinent document reviews.
• Participates in interdisciplinary survey discussions, arriving at decisions through team consensus.
• Conducts investigations of resident and facility complaints at direction of the team leader and program managers.
• Provides direction in the appropriate interpretation and application of federal and state regulations at the discretion of the program director, program manager and team leader.
• Assists other surveyors in clarifying resident/patient medical issues and identifying standards of nursing and medical care to ensure facility compliance with state and federal regulations while working collaboratively with the Complaint Team Manager and survey team members to ensure that surveys are conducted in accordance with Long Term Care Program standards and CMS survey process.
• Assists as needed with onsite and offsite surveillance of NYS Adult Day Health Care Programs.
• Engages in daily activities to maintain quality assurance for the nursing home, adult day health and complaint team surveillance programs.
• Assists in pre-survey review of complaint investigations.
• Organizes abbreviated survey case files, opens and closes abbreviated survey files utilizing the ASPEN/Complaints/Incidents Tracking System, ASPEN and ASE-Q as well as Microsoft Word.
• Assists in maintaining Complaint Tracking Logs.
• Assists with maintaining contact with surveyors in the field and assists surveyors by obtaining pertinent medical records and identifying, contacting, and interviewing pertinent witnesses.
• Summarizes investigations (abbreviated surveys) for reporting purposes in accordance with federal principles of documentation.
• Closes complaints with letters following supervisory review.
• Participates in other surveillance activities, including federal and state training programs.
• Responsible for responding to provider and complainant inquiry from the CNYRO designated complaint team phone line - returning calls to complainants via this line.
• Responds to requests from the Office of the Attorney General as necessary.
• Assists in maintaining file of complaints awaiting supervisory review and closure.

• Medical Insurance
• Vision & Dental insurance
• Life Insurance
• 401K
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly