Job Information
Korean Women's Association Home Care Employment Coordinator LEAD- Pierce County Tacoma, Washington
Purpose of Position
Supervise regional Employment Coordinators (ECs) to ensure that KWA Caregivers meet all training and licensing requirements. Maintain a load of Caregiver (CG) files and their certifications. Train ECs.
This position requires prior experience as an IHC Employment Coordinator with satisfactory performance.
- Essential Duties and Responsibilities
- Supervise Employment Coordinators (ECs) within an IHC Region;
- Train ECs;
- Collaborate with IHC HR Manager to develop tools that simplify the duties of ECs
- Maintain a caseload of 60-80 compliant CG files;
- Set up and conducts orientation training for new employee(s) and ensure all required documentation is completed;
- Process background checks and reference checks, etc.;
- Input and maintain CG profiles in electronic systems, inform Payroll of new hires and changes;
- Prepare files for audit and make corrections when deficiencies exist;
- Schedule and document required CG trainings with the Training Partnership;
- Complete CG application for the Prometric testing & Home Care Aide (HCA) certification with the CG;
- Maintain all licenses, training, and certifications in both personnel file & ClearCare; generate relevant reports; submit to payroll as needed;
- Provide a regional report on Caregiver Compliance and EC status to IHC HR Manager;
- Conduct meetings for ECs;
- Approve time cards and leave requests;
- Work as directed by IHC HR Manager and Regional Manager;
- Travel to regional offices once a month or more as needed;
- Identify risks to Caregiver compliance in local offices and respond accordingly;
- Participate in meetings related to IHC and Human Resources;
- Secondary Duties and Responsibilities
- Assist IHC Supervisor to maintain an updated list of available/substitute CGs; Maintains incoming calls, maintain a record of essential calls & inquiries including answering service communication and messages;
- Meet and greet customers, public and KWA staff at the office and escort them to the appropriate person or persons;
- Maintain office supplies, including kitchen and personal protective equipment (PPE);
- Oversee office purchase card per KWA Policy;
- Represent KWA internally and externally on committees and work groups as directed;
- Process and supervise work for any "volunteers" & other service related individuals;
- Attend all required trainings;
- Understand WAC's, Statement of Work and contract regarding CG and KWA requirements for their particular office including CBA;
Provide necessary information to HR for processing unemployment & L&I claims; including work assignments for office or CG light duty; Perform other duties as assigned.
- Position Requirements, Competencies and Qualifications
- Satisfactorily pass criminal history & reference checks;
- Excellent organizational, interpersonal and communication skills;
- Excellent time management skills;
- Competency in data entry and operating general office equipment;
- Knowledge of records management procedures;
Proficient in MS Office Suite, e.g. Outlook, Excel, WORD, etc.
Education
- High School Diploma, GED or foreign equivalent required.
- Some college preferred.
Experience
- One year of experience in In Home Care administration and human resources preferred
Education may be substituted for experience
- Working Conditions
Ability to work in an office environment
Ability to travel