Job Information

Korean Women's Association Home Care Employment Coordinator LEAD- Pierce County Tacoma, Washington

Purpose of Position

Supervise regional Employment Coordinators (ECs) to ensure that KWA Caregivers meet all training and licensing requirements. Maintain a load of Caregiver (CG) files and their certifications. Train ECs.

This position requires prior experience as an IHC Employment Coordinator with satisfactory performance.

  1. Essential Duties and Responsibilities
  • Supervise Employment Coordinators (ECs) within an IHC Region;
  • Train ECs;
  • Collaborate with IHC HR Manager to develop tools that simplify the duties of ECs
  • Maintain a caseload of 60-80 compliant CG files;
  • Set up and conducts orientation training for new employee(s) and ensure all required documentation is completed;
  • Process background checks and reference checks, etc.;
  • Input and maintain CG profiles in electronic systems, inform Payroll of new hires and changes;
  • Prepare files for audit and make corrections when deficiencies exist;
  • Schedule and document required CG trainings with the Training Partnership;
  • Complete CG application for the Prometric testing & Home Care Aide (HCA) certification with the CG;
  • Maintain all licenses, training, and certifications in both personnel file & ClearCare; generate relevant reports; submit to payroll as needed;
  • Provide a regional report on Caregiver Compliance and EC status to IHC HR Manager;
  • Conduct meetings for ECs;
  • Approve time cards and leave requests;
  • Work as directed by IHC HR Manager and Regional Manager;
  • Travel to regional offices once a month or more as needed;
  • Identify risks to Caregiver compliance in local offices and respond accordingly;
  • Participate in meetings related to IHC and Human Resources;
  1. Secondary Duties and Responsibilities
  • Assist IHC Supervisor to maintain an updated list of available/substitute CGs; Maintains incoming calls, maintain a record of essential calls & inquiries including answering service communication and messages;
  • Meet and greet customers, public and KWA staff at the office and escort them to the appropriate person or persons;
    • Maintain office supplies, including kitchen and personal protective equipment (PPE);
    • Oversee office purchase card per KWA Policy;
    • Represent KWA internally and externally on committees and work groups as directed;
    • Process and supervise work for any "volunteers" & other service related individuals;
    • Attend all required trainings;
    • Understand WAC's, Statement of Work and contract regarding CG and KWA requirements for their particular office including CBA;
  • Provide necessary information to HR for processing unemployment & L&I claims; including work assignments for office or CG light duty; Perform other duties as assigned.

     

  1. Position Requirements, Competencies and Qualifications
  • Satisfactorily pass criminal history & reference checks;
  • Excellent organizational, interpersonal and communication skills;
  • Excellent time management skills;
  • Competency in data entry and operating general office equipment;
  • Knowledge of records management procedures;
  • Proficient in MS Office Suite, e.g. Outlook, Excel, WORD, etc.

     

  • Education

    • High School Diploma, GED or foreign equivalent required.
    • Some college preferred.
  • Experience

    • One year of experience in In Home Care administration and human resources preferred
    • Education may be substituted for experience

       

  1. Working Conditions

Ability to work in an office environment

Ability to travel