Scrubs & Beyond is proud to be part of kindthread's ecosystem of brands, dedicated to serving and transforming the healthcare apparel industry while driving positive community impact. For over 20 years, Scrubs & Beyond has offered fashion-forward products and outstanding customer service. Seeing an opportunity to raise the bar and provide a transformative experience catering to discerning healthcare professionals, Scrubs & Beyond has grown its business to become the largest retailer of healthcare apparel and accessories in the country. With the acquisition of Uniform City and Life Uniform companies in 2013, Scrubs & Beyond currently operates 113 stores in 30 states nationwide and is one of the largest scrubs-based ecommerce businesses with a relentless focus on customer experience. Scrubs & Beyond is the largest retailer for medical apparel in the U.S. Founded in 2000, the company was built around the idea that the retail experience for healthcare professionals could be completely transformed. Today, Scrubs & Beyond continues to improve and evolve that vision by bringing the world's best products, services and experiences to healthcare professionals everywhere. We believe: What we wear changes how we feel. How we feel changes how we do our jobs. How we do our jobs changes lives. This is not the average retail career! We take pride in recruiting the best associates, offering career advancement and great perks, including: Free scrubs and great employee discounts Benefits for all employees Quick Pay, allowing you to get paid before payday Bonus opportunities Sensible, flexible work hours Stores closed on Easter, Thanksgiving and Christmas Day OVERVIEW OF THE POSITION As a Store Manager for Scrubs & Beyond understanding our customers' needs and helping them find the best product to fill that need is Job One! Our associates are dedicated to delivering exceptional customer service that positively impacts sales and contributes to an upbeat, friendly environment. You'll lead, manage and organize our store according to S&B's values, policies and procedures. MAJOR RESPONSIBILITIES/ESSENTIAL JOB DUTIES Model excellent customer service. Achieve location's sales plan and use performance targets to maximize business results. Manage, recruit, on-board, and train all staff. Ensure associates understand and meet the needs of the business. Complete all operational activities in compliance with company policies and procedures Implement all merchandising guidelines. Effectively manage store inventory. Ensure all cash management duties are followed. Follow and execute safety and security routines. Demonstrate regular attendance and timeliness. SKILL SET Comprehension of standard business practices and the ability to identify processes to help achieve our organizational objectives. Broad understanding of customer needs. Proved record of managing conflict directly and firmly. Ability to communicate clearly and concisely across the organization. Able to adapt to changing demands and stressful circumstances. Commitment to a flexible schedule. Technical aptitude to use company systems. Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. EXPERIENCE PROFILE: Must be at least 18 years of age. 1-3 years retail experience. Experience in a supervisory capacity. EDUCATION: A high school diploma or G.E.D. is required (Some higher education is preferred). PHYSICAL DEMANDS: Constantly standing and walking Constantly reaching, pushing, pulling, grasping Frequently stooping, kneeling, crouching Freque