About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Supports Managed Enterprise Project Management Team; coordinates various assigned project activities that may include gathering and reviewing a variety of data using company resources, compiling and formatting data to a finished product, and getting necessary approvals to meet required management timelines.

The Main Responsibilities

• Assists ME-PM Team in driving implementation of activities for highly complex projects/programs for external/internal customers

• Accountable for supporting ME-PM Team in timely project completion and delivery.

• Analyzes and updates work plans and schedules.

• Analyze Managed Enterprise Inventory and format into importable tables for use in ME support systems.

• Develops methodologies, procedures, and systems to produce project tracking & reporting.

• Develops/updates project progress and status reports.

• Responsible for the progress of assigning & tracking complex projects & processes within budgetary and scheduling guidelines.

• Demonstrates the ability to fully support ME-PM team to manage multiple complex projects.

• Preparation of quarterly project integrity audits, development & implementation of enhanced tracking, and reporting.

• Tracking of projects, tracks project issues/risks, & document progress and prepare status reports (metrics, summaries, etc) for ME-PM Team.

• Communication of project critical dates and coordination with external and internal schedules related to the activity and workload;

• Coordinates the creation of work schedules and maintains active work planning through use of gaunt charts and related work tracking methods.

• Coordinate trouble resolution and implement changes to prevent problem recurrence.

• Accountable for delivering process improvements, providing process management consulting and project management/coordination subject matter expertise to direct the activities of each project.

• Identify/Analyze process risks/issues and inefficiencies.

• Actively seeks opportunities to transform the business and eliminate costs.

• Provide consistent feedback on improvement opportunities related to the process and projects.

• Strives to ensure that each project is high quality, meets the measures of success.

What We Look For in a Candidate

Minimum Qualifications:

• Highly Organized and detail oriented

• Experienced with project management/coordination.

• Bachelor’s degree or equivalent education and work-related experience.

• Experience in updating timelines, detailed reports, and executive summaries

• Must be proficient in the following software applications:

• Microsoft Office 365 (Word, PowerPoint, Outlook),

• Excel (ability to sort, filter, calculate formulas, link worksheets and knows keystroke shortcuts), with demonstrated skill in data gathering and analysis.

• Strong verbal and written communication skills are a must

• Ability to communicate project needs to internal and external teams/vendors.

• Utilize a consultative approach and maintain strong working relationships across multiple departments; internal and external; Conduct meetings with stakeholders to determine objectives and execute on deliverables.

• Motivated self-starter with experience working in a fast-paced work environment is a must.

• Strong ability to provide leadership/mentoring to other team members.

Preferred Qualifications:

• Proficient in Microsoft Project with the demonstrated ability to update complex project plans

• Proficient in Microsoft SharePoint with the demonstrated ability to work within lists, uploading documentation.

• CAPM Certification or Project + ITIL v3 or higher certification.

• Previous Telecommunication/Networking Project Management/Coordination experience.

• General information technology and networking knowledge (especially wireless technologies such as Cisco Meraki) is a plus

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$54,150 - $72,200 in these states: AR ID KY LA ME MS NE SC SD

$56,900 - $76,000 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$59,850 - $79,800 in these states: CO HI MI MN NC NH NV OR RI

$62,700 - $83,600 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of yours application date.

Requisition #: 335050

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

54150

Salary Max :

83600

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

10/05/2024