Job Information
MyFlorida SENIOR INFO TECH BUSINESS CONSULTANT - 37020439 in TALLAHASSEE, Florida
SENIOR INFO TECH BUSINESS CONSULTANT - 37020439
Date: Sep 12, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 837289
Agency: Environmental Protection
Working Title: SENIOR INFO TECH BUSINESS CONSULTANT - 37020439
Pay Plan: Career Service
Position Number: 37020439
Salary: $60,000 - $62,000
Posting Closing Date: 09/25/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Senior IT Business Consultant
State of Florida
Department of Environmental Protection
OPEN COMPETITIVE
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship – protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem.
The Work You Will Do :
DEP’s Office of Technology and Information Services (OTIS) is currently recruiting for a Senior Information Technology Business Consultant. The incumbent will work within a team of 45+ technical staff responsible for supporting, maintaining and enhancing 110+ agency business applications. Employees of the OTIS are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, acting in a responsive, professional, and courteous manner with the employees, customers and public we serve at all times, and performing related work as needed and specified to carry out the goals of the agency.
This position focuses on two key roles within the Application Maintenance team. The first is ScrumMaster, which facilitates operations for multiple Scrum application development teams. It focuses on analysis, planning, and communication between the Application Maintenance team and various supported business units. The second role deals Coordinator activities, which involve the routing and logistics for the overall lifecycle for any work request (ticket) submitted to the Application Maintenance team.
The Difference You Will Make :
DEP relies heavily on science and technology in order to meet its mission and continually advances modern methods, platforms and innovations for this purpose. Examples at DEP include an application architecture leveraging Azure Kubernetes, a cloud-based server infrastructure, an industry leading data analytics platform, and an advanced security management solution.
How You Will Grow :
DEP encourages its employees to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. OTIS has an extensive training program, including courses and certifications, that provide staff with the ability to build upon existing skills and remain current on job-related information technologies. Examples of certifications staff have earned include:
CompTIA A+, Security+, Network
- Certified Information Systems Security Professional (CISSP)
PMP®; ScrumMaster
Florida Certified Public Manager (CPM)
GISP® (Certified GIS Professional)
Microsoft Certified DevOps Engineer, Azure Solutions Architect
Oracle Certified Professional
Florida Certified Contract Manager (FCCM)
Florida Certified Contract Negotiator (FCCN)
Where You Will Work :
This position is in Florida’s capital city, Tallahassee, which islined with rolling hills, oak trees, and canopied roads. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend that combines old world charm with a modern pace of life. Home to two major universities as well as a community college and state government, Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.
This is an on-site position.
The Benefits of Working for the State of Florida :
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions (For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com .
Pay : $60,000 - $62,000
Your Specific Responsibilities :
The incumbent of this position serves as a Process Lead for the Applications Maintenance Services (AMS) team. Primary duties include:
Work with software developers, business analysts, data analysts, and other technical and non-technical subject-matter experts to coordinate and facilitate work.
Assess and continually improve existing processes, leveraged from team members and customers generated in Scrum Retrospective meetings.
Work with various technical teams (Middle Tier, DBAs, Network Administrators, Enterprise Development Architects, PMO, etc.) to assist in resolving issues/barriers with applications.
Proactively identify risks and issues affecting the Scrum teams and the portfolio. Appropriately escalate these issues, with recommendations, to (senior) management.
Assist AMS team Manager with the overseeing, mentoring, and monitoring of assigned IT staff augmentation consultants.
Oversee IT contractor resources within AMS team to ensure resources are performing in compliance with their contractually designated duties.
Review and assess maintenance service requests and assist in the development and communication of technical and business requirements between customers and software developers.
Coordinate and oversee ongoing application technology upgrades.
Coordinate and oversee application architecture documentation and staff cross-training activities.
Effectively identify change and use appropriate protocols to manage and communicate change effectively.
Develop presentations and summary reports for our stakeholders and technical team.
Hold daily status meetings with Scrum Team members, to facilitate the flow of information and provide an outlet to remove obstacles/barriers.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Effectively coordinate resources and assignments among project assignees. Ensure work assignments are assigned to the appropriate team member(s) and that service levels are met.
Work closely with the AMS Manager to ensure work assignments are assigned to the appropriate AMS team member(s) and that service levels are met.
Work with the AMS manager in establishing, implementing, and refining technical and work process policies, standards and procedures. Adhere to the DEP project management methodology, standards, policies and procedures, as well as those technical standards and policies relevant to assigned user stories/tasks.
Manage relationships with DEP program area business partners. Develop strong and collaborative relationships with customers to achieve positive project outcomes.
Demonstrate strong relationship and interpersonal skills in working with technical staff, program staff and vendor community.
Coach, mentor, motivate and oversee project team members and contractors.
Perform other duties as assigned.
Attendance is an essential function of the position.
Required Knowledge, Skills, and Abilities :
3+ years’ direct work experience in project management capacity, including all aspects of process development and execution
In-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software projects and programs
Documented and proven ability to formulate project plans for managing and monitoring progress on software development projects; to think logically and to analyze and solve problems; compile, organize and analyze data; to evaluate and monitor projects, plans and schedules and implement corrective action plans
Strong customer service orientation
Ability to be creative, to use sound judgment, and to display foresight to identify potential problems and design/specifications and assigned application software systems
Ability to establish and maintain effective working relationships with others
Ability to work independently
Ability to determine work priorities and ensure proper completion of work assignments
Excellent interpersonal, collaborative, oral and written communication skills
Ability to write technical, business, and plain language documents and/or emails, with great attention to detail in all written communications
Ability to work well under pressure and meet deadlines without sacrificing quality
Must be able to learn, understand, and apply new technologies and processes
Ability to be persuasive, encouraging, and motivating
Preferred Qualifications :
Project Management Professional (PMP) certification
Certified ScrumMaster (CSM) certification
Familiarity with project management software, such as MS Project
Experience managing multiple projects concurrently
Experience managing medium-to-large scale software application development (IT) projects
Solid understanding of software development lifecycle methodologies (e.g., waterfall, iterative, agile, etc.)
Familiarity with Agile development, specifically Scrum, Extreme Programming (XP) and Kanban
Ability to document processes and standards
Experience developing and maintaining detailed project schedules using Microsoft Project
Familiarity with environmental regulatory business processes and practices
Knowledge and understanding of DEP’s technical environment
Other Job-Related Requirements for this Position:
POSITION OF SPECIAL TRUST REQUIREMENT:
This position is designated as a Position of Special Trust in accordance with DEP-422 (Positions of Special Trust or Responsibility). Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_VeteransPreference@dep.state.fl.us
HR_ER@dep.state.fl.us
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317
Nearest Major Market:Tallahassee