Duties and Responsibilities:

• Utilize accounting software to identify outstanding accounts.
• Generate bills and invoices specific to customer accounts.
• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Process all payment using various pay services.
• Reconcile all payment with account, send delinquent accounts to the collections department.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
• Respond to questions and requests for information.
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.