Job Description

JOB SUMMARY

Provides supervisory assistance with full range of circulation functions and implementation of circulation policies and procedures.

MINIMUM QUALIFICATIONS

Three (3) years of direct customer service experience.

Preference may be given to applicants with customer service experience in a library or bookstore setting and/or six (6) months of supervisory experience.

Due to the nature of this position, the successful applicant must pass a required background investigation.

ESSENTIAL FUNCTIONS

• Provides supervisory assistance with full range of circulation functions. Plans, prioritizes, delegates, and makes work assignments.

• Serves as a mentor and role model for staff.

• Provides service to the public at the circulation desk, including resolving account problems and handling escalated customer complaints.

• Assists customers in operating library equipment. Performs basic troubleshooting.

• Provides back-up support for all cash handling activities.

• Supervises staff which includes hiring, orienting, training, assigning and reviewing work performance, annual work performance appraisal, and discipline.

• Assumes all supervisory responsibilities for clerical staff in the absence of the Circulation Supervisor.

• Uses integrated library system, payment transaction system, and other library equipment.

• Schedules and conducts shelver meetings.

• Assists with monitoring volunteers who work in the circulation area.

• Attends staff training workshops and system circulation meetings.

  WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work is performed primarily in an indoor environment, with occasional exposure to outside weather conditions. Significant standing and walking. Requires ability to bend, kneel, stoop, lift up to 30 pounds, and push/pull loaded shelving carts weighing up to 150 pounds.

Job LocationsUS-UT-WEST VALLEY CITY | US-UT-SANDY | US-UT-SOUTH JORDAN | US-UT-TAYLORSVILLE

Requisition ID2024-36940

of Openings1

Additional LocationsUS-UT-SANDY | US-UT-SOUTH JORDAN | US-UT-TAYLORSVILLE

Requisition Post Information* : Posted Date1 week ago(6/21/2024 4:43 PM)

SLCO Department (Portal Searching)Library Services

Location : LocationUS-UT-WEST VALLEY CITY

Location : Address4740 W 4100 S

Location : Postal Code84120

Position Type (Portal Searching)Regular Full-Time (Merit)

Requisition Post Information* : Post End Date7/2/2024

Grade012