About this role:

Wells Fargo is seeking an Authentication Fraud Prevention Lead Consultant to join the Authentication Fraud Prevention Team. Learn more about our career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Work collaboratively with peers in support of a specific product responsibility (i.e. Digital products like Zelle or functional areas like Aggregator access). Specific product assignment TBD and can change over time

• Support peers on their product responsibilities

• Lead complex fraud and claims initiatives, including risk and root cause data of multi-channel losses related to fraud and claims, policy violations, and high-risk situations

• Conduct complex research using advanced, technical, and investigative methods to determine liability and business challenges that require concrete strategies to mitigate financial losses or business interruptions

• Make decisions in ambiguous situations after developing solid understanding of patterns, trends, anomalies, and schemes in both transactions and relationships that influence the team to meet deliverables

• Provide leadership, which could include mentoring and supporting less experienced staff, act as an escalation point, lead key projects and initiatives, or share technical knowledge proficiency

• Collaborate and consult with leadership to develop controls in order to minimize fraud and claims portfolio risk

• Guide key projects and initiatives

• Work with and seek to understand the complexities of numerous systems, processes, and policies

Required Qualifications:

• 5+ years of Fraud, Investigations of Fraud, Claim Transactions or Policy Violations, Risk Management, or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of business analytics using Tableau, Excel, SQL

• Ability to analyze and articulate data trends both visually and verbally

• Experience presenting trends and recommendations to executive level audience and business partners

• Experience with first party fraud mitigation

• Experience with Digital Money Movement products such as Zelle, Wires, BillPay, etc.

• Ability to take initiative and work independently with minimal direction in a dynamic and constantly changing environment

• Strong root cause analysis skills to identify cause of control failures resulting in fraud vulnerabilities

• Experience identifying trends and vulnerabilities, identifying mitigation options, and making recommendations

• Experience developing partnerships and collaborating with other business and functional areas

• Experience building business cases for data-driven process-related improvements

Job Expectations:

• This position may be located at one of the posted locations listed below, and other locations will not be considered

• Relocation assistance is not available for this position

• Visa sponsorship is not available for this role

Locations:

• 2700 S Price Rd Chandler, AZ

• 550 S Tryon St Charlotte, NC

• 1305 W 23rd St Tempe, AZ

Posting End Date:

22 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-400918-3

Updated: Thu Sep 19 03:35:17 UTC 2024

Location: TEMPE,Arizona