*TEKsystems Now Hiring 15 Customer Support Specialist at a Dynamic Call Center

Pay: $19.25/hr. base (Raise to $20/hr. at 4 months on the job)

Start Date: July 15th

Locations : Tempe, AZ

Opportunity Details:

• Appointment scheduling, billing inquiries, refill authorization, and appointment management.

• Collaborate with providers and other operations team members to complete urgent tasks

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a positive virtual (phone, messaging or in-system interaction) experience

• Leverage problem-solving skills and our The Medical Performance System (TOPS) and standard work to guide work, as well as support continual process improvement efforts

Skills & Qualifications:

• At least 1 year of experience in call center customer roles OR patient facing healthcare service roles

• Experience thriving in an environment with high-volume calls is a plus

• Strong written and verbal communication skills, including impeccable phones manner

• Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.