Job Information
JPMorgan Chase Consumer Direct Home Lending Advisor-Tempe North F Building in Tempe, Arizona
As a Consumer Direct Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results. Utilizing your extensive knowledge and understanding of home lending products, you will act as the primary point of contact for your customers throughout the duration of the loan. You will comply with all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job Responsibilities
Convert inbound and outbound leads into Prime FHA mortgage loan applications
Source all business and logging all contacts with prospects
Use consultative selling of Purchases Loans in a call center environment
Recommend optimum product/rate program combinations to prospects
Ensure compliance with applicable statues and procedures
Provide feedback on lead quality
Meet required sales performance for pre-established goal volume
Required qualifications, capabilities and skills
Proficient with Microsoft Applications (Word, Excel and PowerPoint)
Self-motivated and detail oriented
Excellent oral and written communication skills
Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner
Demonstrated ability in providing superior customer service and consultative selling
Ability to adhere to Hybrid work schedule (3 days on-site and 2 days remote)
Ability to adhere to on-site training Monday - Friday 8:00 AM - 5:00 PM for the first 60 days
Preferred qualifications, capabilities, and skills
FHA/VA sales experience
Call Center experience
Marketing, promoting, relationship building, and consulting skills
Experience in the Financial Services, Mortgage, Auto, Medical or Education industries
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
JPMorgan Chase
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