Job Information
MUFG Reporting Incident and Problem Management, Associate Vice President in Tempe, Arizona
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Major Responsibilities
Drive review, enhancement, and edits of submitted Incidents related to breakdown in a reporting process
Be proactive & liaise across business functions, Risk/Regulatory Reporting teams, Technology teams, Chief Data Office in furtherance of Incident & Problem Management procedure implementation and execution
Demonstrate strong communication skills with email communications, slide edits and conducting meetings with other business function leads to request their acknowledgement to be Owner of escalated Problems/Issues requiring remediation and continue follow up if other alternate contacts are provided
Are Data focused and understand data & technology infrastructure (data flows, data warehouses, Enterprise Data Management Architecture, etc.)
Create supporting statements for severity/materiality assignments of Incidents citing specific Policy reference and perform continuous follow-up with stakeholders if requisite facts are missing
Conduct detailed reviews of Descriptions, Root Cause writeups, etc. to decipher and separate into appropriate fields to enhance clarity of presented Incidents for management review
Training stakeholders across business functions on procedure and standards around Reporting Incidents & Problems
Generate support for Reporting Incident population to document reconciliations, roll forward, send confirmation requests to Risk/Regulatory teams, and provide summarized presentations to management
Build and maintain process and control documents to maintain audit-trail for future requests and investigation
Develop subject matter expertise in Reporting including policy, Incident & Problem Management standard, and procedures
Qualifications
2-5 years of experience including 2 years of reg and risk reporting, Data analysis experience desired
2-5 years of experience in the financial institution desired
Microsoft Excel & MS PowerPoint proficient (Pivot Tables, V-Look Ups, Sumif, Macros)
MS Access proficient (create, edit queries and tables, create data connections to excel) desired
Bachelor's Degree in Accounting, Finance or Economics or related or a combination of experience and education.
The typical base pay range for this role is between $105K - $134K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
MUFG
- MUFG Jobs