customer service representative.

• terrell , texas

• posted 3 days ago

job details

summary

• $55,000 - $60,000 per year

• permanent

• high school

• category office and administrative support occupations

• referenceAB_4684154

job details

We are working with a growing client in the Terrell, Texas area that is looking for an experiences Customer Service Representative to grow their team. They're in search of a candidate with expertise in SAP, along with proficiency in conflct resolution and general Customer Service skills. They offer a competitive salary and are looking to fill this role ASAP!

salary: $55,000 - $60,000 per year

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

• Assist customers and clients via phone and email communication to provide necessary information to take orders or cancel accounts

• Build sustainable relationships with client accounts through interactive and transparent communication

• Handle and resolve customer complains within the time limits and follow up to ensure resolution

• Record keeping of interactions, processed accounts and file documentation

• Route calls to appropriate resource/department

Job Skills and Abilities

• Excellent verbal and written communication skills

• Problem analysis and problem solving

• Organizational skills

• Attention to detail

• Ability to multi-task, prioritize and manage time effectively

• Collaboration with other departments

Requirements

• High school diploma or GED

• 3+ Years in Customer Service

Skills

• SAP (2 years of experience is required)

• CRM

• Customer Service (3 years of experience is required)

• Manufacturing Industry (2 years of experience is required)

Qualifications

• Years of experience: 3 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

BT

brandon taylor

• +1 972 788 2490 (tel:+1 972 788 2490)

• brandon.taylor@randstadusa.com