The Department of Mental Health (DMH) is seeking dynamic candidates who will provide direct care services to individuals by participating and instructing activities of daily living including, but not limited to personal care, community integration and recreation/leisure to ensure daily needs, rehabilitation needs, and human rights are met. Mental Health Workers treat all patients with dignity and respect through interactions which affirm the individual’s needs and preferences and by optimally integrating their perspective into all facets of care. Please note: 1st shift 7:00am-3:30pm 2nd shift 3:00pm-11:30pm 3rd shift 11:15pm-7:15am Employees in this position will be required to perform mandatory overtime. Base salary does not include shift differential Full time 40 hours per week, days off* will be discussed during the interview process.* _Duties and Responsibilities (these are a general summary and not all inclusive):_ * Assists with activities of daily care, treatment and rehabilitation of homeless and mentally ill individuals. * Administers and/or assists clients in self-medication by following specific instructions concerning appropriate treatment as instructed by licensed medical personnel and/or MAP policies/procedures. * Assists professional or medical staff in providing services to clients as needed including, but not limited to obtaining prescription medications, participating in treatment plans, waiting for transportation services, etc. * Promotes the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed; ensure all human rights are met. * Assists in the general cleaning of residence and/or facility by performing housekeeping tasks to maintain a clean and safe environment. * Supports clients in scheduling appointments by providing guidance, necessary documentation, and providing transportation to aid in accessing appropriate and necessary services. * Attends and participates in all interdisciplinary meetings including, but not limited to, intershift, supervision, treatment planning, and training seminars. * Communicates individuals’ progress or regress by verbally reporting to the supervisor or designee, participating in treatment plan and nursing care plan meetings to ensure continuity of patient care. * Documents observations and notes in clients’ records as directed in order to provide written follow through of verbal reports; updates forms as needed. _Required Qualifications:_ * Ability to follow written and oral instructions. * Capacity to perform basic mathematics. * Proven ability to gather information through observing and questioning individuals. * Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence. * Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations. _Preferred Qualifications:_ * Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness. * Given the population served, bilingual or multilingual fluency. _DMH Mission Statement:_ The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. _Pre-Hire Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For information regarding this requisition please contact800-510-4122 x4 First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: None. SPECIAL REQUIREMENTS: None. ! *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Direct Care* *Organization: Department of Mental Health *Title: *Mental Health Worker I - Multiple Shifts/40 hours- Continuous Posting Location: Massachusetts-Tewksbury-365 East Street Requisition ID: 240008XO