Patient Care and Administrative Clinic Coordinator - Neurology (Epilepsy)

Location: Texas Medical Center-Houston, Texas

Hot

Category: Clinical Professionals

McGovern Medical School at UTHealth Houston

Requisition #: 240002LJ

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

We are hiring immediately for a Patient Care & Administrative Clinic Coordinator to join the UTHealth Neurology Clinic in Houston, Texas 77030. In this position, you will be a mentor to other staff members, work with patients, scheduling appointments, verifying insurance and posting payments. Candidates who are bilingual in English/Spanish and have prior medical office experience are highly preferred. This is a great opportunity to join a fast paced clinic.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees

• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)

• The longer you stay, the more vacation you’ll accrue!

• Longevity Pay (Monthly payments after two years of service)

• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling

• Free mental health counseling services

• Gym membership discounts and access to wellness programs

• Other employee discounts including entertainment, car rentals, cell phones, etc.

• Resources for child and elder care

• Plus many more!

Position Summary:

Responsible for assisting management in overseeing clinic operations including mentoring other employees as a quality improvement coordinator, insuring accurate completion of registration, monitoring and correction of reports, data integrity, accuracy and continuity of processes, handling escalated issues, scheduling staff, and staff training and education. Provides trained paramedical support in administering health care services to support clinic functions.

Position Key Accountabilities:

• Makes medium to complex administrative decisions requiring a comprehensive knowledge of a wide range of regulations, policies, and procedures.

• Oversees maintenance of office records such as patients, billings, personnel, purchases, and inventory to ensure compliance with UTHSC-H's human resources and financial management policies and procedures.

• Orders and stocks needed clinic supplies. Maintains and schedules repair of diagnostic testing equipment.

• Develops a working knowledge of the patient population and physician relationships. Ensures operations are in line with the strategic business objectives of the facility.

• Evaluates the performance level of the unit and individuals. Defines performance expectations, measurement tools and policy and processes. Supports the instruction of educational programs that promote staff competency.

• May monitor quality improvement efforts and makes recommendations for change as necessary.

• Med staff support for EHR, correct issues with diagnosis codes.

• Assists physicians with examinations.

• Conducts the initial screening of patients, which may involve electrocardiogram testing, vital signs, height and weight, spyrometer testing, and preparation of reporting forms.

• May triage patients, remove and change dressings, staples, splints, prepare injections, enter clinical data to EHR.

• Inputs referrals, medications and charges in EHR under physician instruction. Educates patients on benefits and deductibles prior to surgery, casting, injections

• Performs other duties as assigned.

Certification/Skills:

• Use and care of standard clinic equipment required

• Proficient knowledge of Microsoft Office required

• Medical Coding Certification preferred

• Certification as a Medical Assistant preferred

• Basic Life Support (BLS) Certified

Minimum Education:

• Associates Degree required

• May substitute required education with equivalent years of experience beyond the minimum experience requirement

Minimum Experience:

• Five years hospital/healthcare/medical business office experience

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

https://www.uth.edu/benefits/

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealthHouston​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.