Description We are offering an exciting opportunity for a Business Analyst with Power BI in The Woodlands, Texas. The role is within a dynamic industry and will involve a variety of tasks, including processing customer applications, maintaining accurate customer records, and resolving customer inquiries. The successful candidate will also monitor customer accounts and take appropriate action when necessary.

Responsibilities:

• Utilizing Power BI to analyze and present business data effectively.

• Implementing Atlassian Jira to manage projects and tasks.

• Applying CRM strategies to maintain and enhance customer relationships.

• Conducting Gap Analysis to identify areas for improvement and propose effective solutions.

• Using Microsoft Excel and Word for data management and documentation.

• Executing AB Testing to compare variants and improve performance.

• Applying Agile Scrum methodologies in project management to ensure efficient workflow.

• Understanding Business Process Functions to align operations with business objectives.

• Developing Business Requirement Documents to guide the development process.

• Overseeing Claim Administration to ensure accurate and timely claim resolutions. Requirements • Proficiency in using Atlassian Jira for project management and issue tracking

• Experience with Customer Relationship Management (CRM) systems

• Ability to conduct comprehensive Gap Analysis

• Advanced skills in Microsoft Excel for data analysis and manipulation

• Proficiency in Microsoft Word for document creation and editing

• Experience in AB Testing for product development

• Knowledge of Agile Scrum methodology for project management

• Understanding of Business Process Functions in a corporate environment

• Ability to create detailed Business Requirement Documents

• Experience in Claim Administration in a business setting

• Proficiency in using Power BI for data visualization and reporting Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .