At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards.

PEOPLE ESSENTIAL FUNCTIONS

• Interacts in a positive, professional manner with patients, family and staff.

• Actively participates in meetings, huddles and with other team members using positive communication.

• Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.

SERVICE ESSENTIAL FUNCTIONS

• Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors.

• Promptly responds to all assignments to create an environment that is conducive for healing.

• Performs efficient room cleaning processes ensuring timely patient admissions.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.

• Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate.

• During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment.

• Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards.

• Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards.

FINANCE ESSENTIAL FUNCTIONS

• Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift.

• Manages time effectively and prioritize department daily tasks, minimizing incidental overtime.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assumes responsibility for growth and development. Participates in continuing education and in-service programs.

• Contributes ideas towards improving the efficiency and effectiveness of department processes.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

WORK EXPERIENCE

• One year of experience preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate

• Multi-task oriented, ability to complete work within designated time frames

• Ability to accurately and efficiently perform duties with minimal supervision

• Demonstrate efficient and safe use of housekeeping equipment and chemicals

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes

• Scrubs Yes

• Business professional No

• Other (department approved) Yes

ON-CALL*

*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL

Travel specifications may vary by department

• May require travel within the Houston Metropolitan area No

• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.