ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide on-site direct behavioral health care services to people with Developmental Disabilities in a residential setting.

• Provides oversight to home operations and performs duties in the areas of: staff supervision, operational administration, home management, therapeutic intervention, teaching skills, documentation, Individual Service Plan and/or Treatment Plan development.

• Responsible for providing daily structure and coverage to the residence, which includes supervision and assistance with living skills, personal care needs, case management, auditing medication, transportation service, crisis management, recreational and social activities. 

• The Program Manager communicates all significant behavioral changes in behavior level and notable incidents to the designated supervisory personnel.  The Program Manager acts as liaison and advocates for community resources.  The Program Manager is also responsible for ensuring a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations and corporate policies.

• Ensures that services are rendered according to SERV Achievement Centers’ mission and SERV BHS’ ethical standards.  The Program Manager will cooperate with the licensee, Office of Licensing and Division of Children and Families staff in any inspection or investigation.   Performs additional duties as deemed necessary by supervisor.

  EDUCATION, KNOWLEDGE, SKILL & ABILITY:

• Bachelor’s degree with 3-5 years of experience with youth with IDD challenges required, or, an unlicensed master’s level practitioner with 1 years’ experience.

• Previous Supervisory experience required.

• Valid driver’s license in the state of residence.

• Must be at least 21 years old.

• Must be able to complete a physical, drug screen, and background check.

• Mobility and ability to bend and reach during an 8-12 hour shift. Able to lift a minimum of 25 pounds.  Visual and auditory acuity sufficient to evaluate and treat client needs.  Fine motor skills and legible and accurate writing of reports, daily correspondence and presentation either manually or orally.

• Able to sit approximately 2-3 hours per shift, stand or walk 6-10 hours per shift, and drive a company van 1-4 hours per shift. Ability to work a 12-hour day.

• Managers must be able to complete Crisis Management Training and implement crisis management techniques when needed at all times.

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EEO STATEMENT

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.

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