Senior Manager, Special Projects (Torrance, CA)

About Singer

We are passionate about creating some of the most awesome automobiles in the world. Founded in California in 2009, Singer Vehicle Design is a luxury brand with a global clientele and operations in the US, the UK, and Switzerland. Our mission is described simply as: "A Relentless Pursuit of Excellence.” The company has become renowned for its collaboration with owners of the air-cooled Porsche 911 in pursuit of bespoke restorations.

Senior Manager, Special Projects

Position Summary

The Senior Manager, Special Projects leads a small, dynamic team focused on the delivery of exceptional content pushing the boundaries of engineering, design and execution. You will lead in definition, development and delivery of special projects and special wishes, playing a key role in realizing each client’s truly unique vision and demonstrating that “Everything is Important”. This will be a cross functional, global role

This position is onsite in Torrance, CA with some travel.

Essential Functions

• Lead the team responsible for delivery of unique content, supporting them in delivering completed projects within the required timeframes and meeting content value objectives for all models

• Assess internal processes for managing unique content and lead initiatives to improve workflow, scope of personalization and overall performance of the team

• Drive a best-in-class special projects journey for Singer clients across all restoration services

• Oversee the execution of special projects and special wishes from brief definition through to delivery across all restoration services, both in the UK and the US

• Create business cases for new content, target sales volumes and ensure spec and aftersales teams have what they need to action sales

• Develop and manage all structures, templates, and processes for special wishes and special projects management to successfully measure KPIs and drive improved performance and increased revenue

• Contribute to the growth of special wishes capability within the business, finding the balance between supporting operations in delivering completed builds on time and pushing boundaries for what we can achieve for our clients

• Work closely with Specifications & Special Projects team to finalize specifications and resolve issues in time to support the parts ordering process, parts lead times and support the build schedule

• Work closely with leaders and stakeholders throughout the business to do what it takes to drive progress and steward excellent outcomes

• Take a hands-on approach to special projects, working with the team to ensure that no detail gets missed

• Lead strategic decision making based on customer insights, contributing to commercial and personalization strategy across all vehicle restoration services. Report status and recommendations to senior management regularly to drive positive change

• Report to the department head regarding objectives, planned activities, reviews, analysis, budgets, and expenses

• Reflect the values of the Singer brand in all customer and internal interactions supporting our value of, “Everything is Important”

• Performs other duties as assigned

Qualifications:

Required Education/Experience:

• 8+ total years of experience within luxury automotive industry or equivalent brand industry

• Team leadership experience

Preferred Education/Experience and/or Certifications

• Bachelor’s degree in business, engineering, design or other relevant fields

Skills/Abilities and Attributes:

• Strong leadership, organizational and problem-solving skills

• Excellent communicator, both written and verbal; ability to express ideas clearly and actively listen to others

• Team oriented, with a strong ability to multi-task and work in a fast-paced environment to meet multiple deadlines

• Strong organizational, problem-solving, and collaborative skills with the ability to prioritize efficiently and effectively within and across departments

• Self-motivated and able to perform tasks and projects with little supervision

• Energetic, proactive, calm under pressure, personable and professional

• Strong team-player – ability to thrive in a small, closely-knit team

• Proficient in the use of Microsoft Office software

• Strong analytical, project management, computer, communication, and writing skills (typing, spelling, grammar)

• Ability to work under deadlines in a fast-paced work environment

• Ability to creatively overhaul and re-design any project or workflow to optimize comprehension, while meeting requirements

• Ability to communicate and collaborate with diverse co-workers and personalities in engineering, production, and management; ability to have insight into their changing needs

• Excellent time management with an ability to balance multiple projects and timelines

• Positive attitude and strong work ethic

Physical Demands/Work Environment:

• Must be able to participate in occasional travel for business purposes, including internationally

• Must be able to work in a seated position for extended periods

• Must be able to use fingers, hands, and arms at computer keyboard for extended periods

• Must have ability to speak clearly and distinctly, hear and be heard and understood both in person and by telephone

• Must have ability to speak clearly and distinctly and hear and be heard and understood in person, by telephone and email

• Must be able to work an early, non-standard schedule and long hours when needed

Compensation:

The starting salary range for this position is between $111,600 - 139,500 per year, plus an annual bonus plan. Actual compensation will be determined by skills, experience, and relevant education or training.

Benefits

Singer employees enjoy generous paid time off, low-cost health insurance, a 401(k) plan with a company match, life and AD&D insurance, long-term and short-term disability, Snap-On tools for our techs, and continuous opportunities for learning and advancement within the company.

Equal Employment Opportunity

We are committed to building a team that includes individuals from different cultural backgrounds, ethnicities, genders, ages, sexual orientation, and physical abilities, reflecting the diversity of the communities where we work and live.   

Department: Design

This is a management position

This is a full-time position