Summary/Objective

The Sr. Director of Clinical Services is responsible for leading outpatient and/or residential treatment services in the assigned counties. Ensure all programs comply with all Volunteers of America, Department of Health, and grant contractual policies and procedures. Responsibilities include ensuring program compliance with policies and procedures, staffing and performance management, business forecasting and planning, risk management, and client services.

Essential Functions

• Oversight of the development and implementation of outpatient and residential services as assigned
• Operational oversite of clinical operations within assigned counties
• Evaluate program deliverables for assigned counties
• Procure program growth opportunities for VOANR within assigned counties
• Work with staff and customers to identify programming needs within designated communities
• Develop and monitor Key Performance Indicators for program leaders
• Oversight, reporting, and contract procurement, including grant preparation and statistical analysis
• Business forecasting and development
• Budget forecasting and management
• Advocacy and outreach for all programs
• Other duties as assigned

Competencies

• Effective communicator with both oral, written, and interpersonal ability
• Keen ability to build and maintain prosperous relationships with a wide variety of stakeholders
• Solutions-based leadership
• Ethical practice
• Proven ability to create a practical resource development strategy
• Goal-driven and agile in a fast-paced work environment
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position has direct supervisory responsibilities and may serve as a coach and mentor for other positions in the organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. This job's specific vision abilities include close vision and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Administrative oncall.

Travel

Weekly travel between assigned counties is required as part of this position

Required Education, Experience, or Eligibility Qualifications

• A Bachelor's degree in social work, guidance, and counseling, or a closely related field
• Five years experience in management.

Preferred Education and Experience

• Master's or doctoral degree in Human Services or related field.
• Five or more years of experience in management, supervising employees and working with youth.

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.