POSITION SUMMARY The Technician provides customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment.

ESSENTIAL FUNCTIONS (Essential functions may include, but are not limited to, the functions listed below)

• Properly troubleshoots, diagnoses, and repairs commercial cooking, refrigeration, and/or HVAC equipment.

• Provides highest level of service to the customer and professionally communicates the service needed to customers.

• Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed.

• Legibly completes paperwork for all services performed on behalf of the customer.

• Consults with the Parts Department to get parts ordered and the Service Department to get follow up calls scheduled.

• Communicates with manufacturers as needed to help with diagnosing problems with equipment.

• Installs all parts ordered for the customer in a timely and professional manner.

• Maintains a neat and orderly truck, along with accurate part and tool inventory.

• Provides technical support for our staff and other technicians.

• Consults with manufacturers, sales reps, dealers, and customers.

• Promotes and recommends other services provided by the Company to customers.

  Minimum Qualifications

• High School diploma or GED

• Refrigeration technicians must be EPA certified

• Must have a valid driver’s license from the state in which applicant is applying and must be insurable by our auto insurance company

• Must pass a pre-employment drug screen and criminal background check

• Two (2) years of education and/or experience in food service equipment repair, or in a related area.

• Background experience in gas, electric, plumbing, and/or steam repairs a plus

• Must be highly safety conscious

• Excellent organizational skills, must be motivated, a self-starter, and able to follow through on duties and assignments with minimal supervision

• Must be able to climb stairs and ladders

• Moderate to heavy lifting and carrying (up to 75 pounds)

• Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for the better part of 8 hours

• Must be able to use hands for fine manipulation of hand tools

• Benefits:

  -401k with up to 3% Company Match

  -Competitive Wages

  -Company Work Vehicle

  -Door Step to Door Step Pay

  -PTO

  -Paid Holidays

  -Full Benefits Package including: Medical, Dental, HSA, Life Insurance, Supplemental Insurance, Tool Account

  -OT Opportunities