Job Summary

Under limited supervision and according to established policies and procedures centralizes control and management of the imaging records system. Assist in process and retrieval of medical information in a confidential and professional manner. Always Follows Corewell Health philosophy of Patient and Family Centered Care.

Essential Functions

• Burn CD’s for patient pick up/mailed. Process requests from attorneys/legal copy services. Process requests from other facilities for imaging for continuation of care.

• Digitize/Import outside films and CD’s for consult or comparison dictations and contact radiologist when on system for dictation. Add orders on EPIC.

• Follow up on Power scribe 360 yellow test results; Fax report, call office and document receipt and close out within established time frame for compliance.

• EPIC usage: Print mammography schedules, look up prior exams in EPIC and if needed in Misys. Ensure compliance in regard to retention standards. Retrieve from offsite storage any analog cases. Digitize analog cases.

• Prepare exam labels. Verify all required images/documents are present prior to patient’s exam. Verify and obtain if necessary valid orders for mammography callback exams.

• Answer phones provide assistance and direct calls in a courteous and efficient manner.

• Must be able to manage concerns and situations of immediate importance. Provide adequate and prompt information to all customers. Enforce patient privacy and confidentiality.

• Assist in projects, assignments and training.

• Research and obtain outside studies for comparison. To include; documentation, faxing, phone calls, process mail received, etc.

• Prepare films/CD’s to be returned to patient or outside facilities and deliver to mail room. It is imperative to be attentive to detail to ensure accuracy.

• Pick up paperwork/CDs from several locations within Radiology including some off site’s locations. Sort and file by date/modality and/or if CD is present import data as needed.

• PACS scan documents upon request; Scan authorization/release forms in system; Scan in mammography documents.

• Maintain a quiet and professional atmosphere while exhibiting a professional image.

• Strong communication skills and ability to prioritize work. Must be a team player.

Qualifications

Required

• High School Diploma or equivalent

Preferred

• One year of relevant experience office experience.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

#CorewellHealthCareers

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Troy Hospital - 44201 Dequindre Road - Troy

Department Name

Imaging Administration - CH East

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

9:00 a.m. to 5:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.