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Insight Global Bilingual Insurance Project Coach in Tucson, Arizona

Job Description

A large Insurance company is hiring a Bilingual Insurance Service Coaches to join a fun team in Tucson, AZ. In this role, you'll supervise and develop a team of insurance service specialists. You'll drive performance, build a happy team, and help develop individual skills. Position is onsite at our Tucson, AZ. location. Must be Spanish bilingual.

This person will:

- Work with a team of people and help them get the most out of their natural talents.

- Manage a team of 15 or more insurance service specialists who interact with our customers who call us to get help.

- Collaborate with management and your peers to discover best practices and brainstorm ideas to solve challenges big and small.

- Identify opportunities for individual and team performance improvement, follow an improvement process, and bridge the gap.

- Positively resolve conflict and achieve excellent results by balancing a sense of empathy, care, and performance with customers and staff.

- Take care of some administrative tasks like managing time off, approving payroll adjustments, managing team schedule adherence, and monitoring performance results.

This is a permanent position and will be a full time role with the client.

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law"

This is a permeant position with our client. The expected pay range for this role is 40-45k/yr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

- Have previous supervisory experience.

- Possess a strong service background with the ability to drive results for your team. Insurance sales & service experience a plus!

- Must be Spanish bilingual.

- Are a strong leader and good relationship builder.

- Know your way around Microsoft Office products.

- Are a problem solver with a genuine desire to help people be successful. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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